Client Relationship Account Manager

Join a Team Where Relationships Drive Success

United is a leader in the repossession and auction industry, proudly serving clients that include some of the largest financial institutions in the United States. Since our founding in 1973, we’ve built our success on exceptional service, innovative technology, and a commitment to developing our people.

As United continues to grow, we’re looking for a Client Relationship Account Manager who is passionate about building strong relationships, solving problems, and delivering an outstanding client experience.

If you’re someone who takes ownership, communicates with confidence, thrives in a fast-paced environment, and genuinely enjoys helping people, we want to hear from you!

As a Client Relationship Account Manager, you'll serve as a key connection between United and our clients. Your ability to communicate effectively, manage priorities, and resolve challenges will directly contribute to client satisfaction and business success.

Your responsibilities will include:

• Build and maintain strong client relationships.
• Deliver exceptional customer service and respond promptly to client inquiries.
• Identify client needs, resolve issues, and ensure client satisfaction.
• Manage account activity, maintain accurate records, and follow through on requests.
• Communicate effectively with clients and internal teams to coordinate solutions.
• Ensure compliance with company policies, operating procedures, and client requirements.
• Manage competing priorities while maintaining accuracy, efficiency, and professionalism.

Starting pay: $18 per hour, depending on experience.

• High school diploma or equivalent required.
• At least one year of customer service or office experience preferred, but not required.
• Strong written and verbal communication skills.
• Excellent attention to detail, organizational skills, and time management.
• Strong critical thinking and problem-solving abilities.
• Basic computer and internet skills, with the ability to learn new systems and technology.
• Minimum typing speed of 35 accurate words per minute (WPM).
• Ability to multitask, prioritize responsibilities, and adapt to changing workloads.
• Ability to work independently with minimal supervision and collaborate effectively with a team.
• Professional demeanor, positive attitude, and commitment to exceptional customer service.

Physical Requirements

• Ability to sit for extended periods while performing computer-based work.
• Ability to lift up to 15 pounds and perform physical tasks (e.g., stooping, bending, kneeling)
• Ability to use a computer, keyboard, mouse, and telephone throughout the workday.
• Ability to perform repetitive hand and wrist movements associated with typing and data entry.
• Ability to maintain focus and accuracy in a fast-paced office environment.