Seasonal Operations Manager (Lifeguard Scheduling + Payroll + J-1 Program)

WORK SCHEDULE

• In office (Fort Lee): Monday, Tuesday, Wednesday 9:00am–5:00pm
• WFH or site work: Thursday - Friday (withsite visits every ~2 weeks)
• Weekend: On-call for staffing issues only (not general operations)
• Seasonal workload expectations:
• - Feb 15 – May 15: generally under 40 hrs/week
• - May 15 – Sep 15: approximately 50 hrs/week

Role Summary

NJPM is hiring a high-ownership Seasonal Operations Manager to run our lifeguard operation across multiple sites. This role is heavily focused on scheduling/coverage first, then Fingercheck* (staffing and payroll program) payroll accuracy and J-1 student visa lifeguard coordination for a seasonal team of 60–80 lifeguards. You’ll have support (a part-time ops/admin assistant in peak season), and strong performers can grow into a Director of Operations track with significant long-term upside including potential incentive/equity discussion.

KEY RESPONSIBILITY (in priority order)

1. Scheduling Lifeguard Issue Resolution (Top Priority)

• Build and manage weekly lifeguard schedules across multiple locations and operating hours
• Resolve call-outs and coverage gaps quickly and professionally
• Communicate with lifeguards clearly and professionally; set expectations and accountability
• Maintain coverage standards and prevent last-minute breakdowns, manage weekend and holiday staffing issue.

2. Payroll Accuracy Fingercheck

• Own timekeeping workflows in Fingercheck (approvals, corrections, audit-ready records)
• Track hours by site, resolve discrepancies, and ensure payroll is accurate and on time
• Maintain strong attention to detail and consistent documentation

3. J-1 Logistics Cultural Programming ( Part-time admin supports execution)

· Own J-1 interviews and placement; maintain clear, timely communication with program partners/sponsors

· Coordinate arrivals, onboarding, and departures; manage housing/logistics issues and resolutions

· Lead planning for simple cultural experiences that support retention and program success; partner with the part-time ops/admin assistant for execution/logistics

4. High Ownership / Head of Ops Mindset

· Build checklists, systems, and repeatable processes to keep operations stable

· Coordinate communication across sites to prevent surprises and reduce emergencies

· Build and maintain strong client relationships to drive satisfaction and retention

· Train and oversee a part-time operations/admin assistant during peak season

5. Growth Path to Director Potential Equity

• This role is designed to grow with the company and can evolve into
• Long-term upside includes potential incentive/equity discussion for the right person as the company expands

Field & Site Operations Coordination

· CPOs lead all pool maintenance decisions and do not report to this role.

· This role coordinates and communicates site issues (especially where lifeguard operations are involved) so site teams stay aligned and clients receive consistent updates.

REQUIRMENTS

• Must be 21
• Valid driver’s license and ability to travel locally to Northern NJ sites
• Proven experience with scheduling/staffing (multi-site or high-volume preferred)
• Extremely organized; able to manage many moving parts with strong follow-through
• Comfortable working with the public; communicates with a positive, professional demeanor
• Highly proficient in Microsoft Office (Excel, Outlook, Word)
• Strong customer communication: experience handling service issues, satisfaction, and operations

* Great backgrounds for this role: Pool Management, Waterparks/Aquatics, Hospitality Ops, Workforce Scheduling/Staffing, Multi-site Operations.

COMPENSATION & GROWTH

· $5,500/month to start

· Potential increase to $6,000/month after the first month (based on fit/performance)

· End-of-season bonus: $2,500–$3,000 based on performance (schedule stability/coverage, payroll accuracy, client satisfaction, and labor budget discipline such as reducing avoidable overtime and last-minute premium coverage)

· Growth track: potential to become Director of Operations with 30% pay upside, with long-term incentive/equity discussion subject to in season performance

Job Types: Full-time, Temporary

Pay: From $5,500.00 per month

Benefits:

• Employee assistance program
• Paid time off
• Professional development assistance

Application Question(s):

• Describe your experience scheduling teams of 30 workers (or similar scale).
• Describe your payroll/timekeeping experience (similar experience is a plus).
• Describe any experience with international students, housing/logistics, or high-volume seasonal ops.

Education:

• Associate (Preferred)

Experience:

• workforce scheduling / staffing operations: 2 years (Required)
• timekeeping/payroll coordination: 1 year (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Fort Lee, NJ

Salary : $5,500 - $6,000