Investment Processor

About United Legacy

United Legacy is a privately owned alternative investment firm specializing in real estate-based investment opportunities. With offices in Del Mar, La Jolla, Honolulu, and Tampa, our mission—Funding Freedom—reflects our commitment to helping clients achieve long-term financial independence through transparency, precision, and trust.

We’re a fast-growing, high-performance firm built on accountability, collaboration, and results. Every team member plays an essential role in delivering an exceptional client experience.

Position Summary

The Investment Processor is a key operational role responsible for managing the documentation, coordination, and communication behind each client investment. This role ensures that every transaction—from initial paperwork to final funding—is handled with accuracy, professionalism, and efficiency.

You’ll work closely with Advisors, Custodians, and the Client Portfolio Manager (CPM) to ensure clients experience seamless service at every stage of the investment process. This position is full-time, onsite at our Del Mar office, reporting directly to the Client Portfolio Manager.

Responsibilities

Client Communication & Service

• Act as a liaison between clients, custodians, and internal departments.
• Provide timely updates and maintain professional, proactive communication.
• Support client calls, verification calls, and document coordination.
• Communicate exclusively through company-approved systems (Outlook, Zoom Phone, CRM, client portal).

Transaction Processing

• Manage assigned transactions end-to-end, ensuring accuracy and compliance.
• Prepare and process subscription agreements, W-9s, KYC forms, and transfer documentation.
• Coordinate wires, ACH transfers, IRA transfers, and rollovers with custodians and clients.
• Set up IRA accounts for our clients using self-directed custodians such as Equity Trust Company and Midland Trust Company.
• Verify investment amounts, account allocations, and all supporting documentation.
• Complete and submit quality control checklists for every transaction.

Compliance & Record Keeping

• Maintain accurate, organized records in CRM, SharePoint, and client portals.
• Use systems such as Platform Eleven, Wealthbox, and Agora.
• Log all communications and updates in real time to ensure audit-ready documentation.
• Send written recaps of all client and custodian communications.
• Uphold 100% compliance with company and regulatory standards.

Team Collaboration & Training

• Work closely with Advisors, Client Portfolio Managers, and Operations staff.
• Participate in ongoing training, team meetings, and process improvement initiatives.
• Provide cross-departmental support during high-volume periods or special projects.
• This role offers hands-on mentorship and a clear growth path into client portfolio management or advisory operations. You’ll receive ongoing training from senior team members and have direct exposure to real estate-backed investment transactions and private fund operations.
• United Legacy fosters a collaborative environment where team members are empowered to take ownership, contribute ideas, and continuously improve processes.

Events & Travel

• Attend local United Legacy events, including seminars, client dinners, and masterclasses.
• Business travel may be required or expected based on company needs and event schedules.

Qualifications

• Bachelor’s degree not required; preferred fields include finance, economics, business, or related disciplines.
• 1–3 years of experience in financial services, consulting, asset management, or a related field.
• Exposure to private markets or alternative investments is a plus but not required.
• Strong written and verbal communication skills with excellent attention to detail.
• Ability to prioritize and manage multiple projects in a fast-paced environment.
• Collaborative mindset with a willingness to learn and contribute across teams.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word); familiarity with CRM systems or data visualization tools is a plus.
• High level of professionalism, integrity, and accountability in all work performed.

The Skills You Bring

• A strong understanding of financial planning concepts and a desire to help clients make informed investment decisions.
• The ability to understand client needs and identify appropriate solutions through effective communication.
• A relationship-driven approach with a genuine interest in serving clients and being their advocate.
• Motivation toward success and ownership of your responsibilities—you follow through and deliver results.
• Comfort with outbound communication, including client check-ins and follow-ups.
• A growth mindset and eagerness to develop within a dynamic, high-performing organization.

Compensation & Benefits

• Base Salary: $68,640 annually
• Bonus: Discretionary, based on performance and company policy
• Benefits Include:
• 401(k) retirement plan
• Unlimited paid time off (PTO) - after 90 probation
• Sick days and paid holidays
• Comprehensive health coverage

Schedule

• Hours: Monday–Friday, 9:00 AM – 5:30 PM
• Location: Fully onsite at United Legacy’s Del Mar office