What are the responsibilities and job description for the Strategic Account Manager position at United Language Group?
Essential Duties Responsibilities
- Develop strategic plans to promote account growth and identify new business opportunities within existing and new divisions of assigned client’s company.
- Leverages and engages with the relevant people to further develop business opportunities. Closes sales to generate new revenue according to agreed targets.
- Maintain existing revenue and generate new revenue on existing accounts. Ensure metrics are met and exceeded.
- Achieve and exceed sales quotas for both team and self, ensuring accurate and regular reporting of metrics and performance deliverables. Ensure proactive communications to Manager and the Executive team.
- Serve as the senior, central point of contact for liaison between selected external clients and internal operations/production team to develop account to generate additional revenue.
- Other duties as may be reasonably requested.
Education, Experience Skills
- 4-6 years’ experience in Translation/Localization industry with experience of supporting large strategic accounts
- Proven track record of consistently achieving and exceeding revenue targets both individually and through a team
- Strategic, pro-active planner and forward thinker who is self-motivated
- Familiarity with translation and localization solutions and services including web technologies, databases, etc.
- Excellent English communication skills, both written and verbal
- Ability to carry business conversations in additional languages other than English, both written and verbally, preferred
- Ability to develop and maintain rapport with clients.
Equal Employment Opportunity
United Language Group is an equal opportunity/affirmative action employer. United Language Group prohibits unlawful discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and any other protected class status under applicable federal and applicable state law.
Inspection of AAP
United Language Group is a Federal government contractor or subcontractor. As a part of our obligations under law, we must develop a written Affirmative Action Program for Individuals with Disabilities and Protected Veterans, as specified by law (AAP). This AAP is available for inspection by applicants and employees in the Human Resources Office during normal business hours.