What are the responsibilities and job description for the Royalties Coordinator position at United Franchise Group Payroll Inc?
About the Company:
Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.
For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.
Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.
At UFG, we're proud to be recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026), reflecting our people-first culture and commitment to creating an exceptional employee experience.
This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.
Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.
About the Role:
A Royalty Coordinator will process all incoming payments, data entry into systems and compose reports along with the other duties described below.
Responsibilities:
- Provide general administrative support to the Royalty Department
- Scanning documents as assigned
- Data entry into all royalty systems
- Email reminders out to all franchisees
- Assist with processing all royalty/ad fund/tech/web fees in our banking system (EFT, checks, credit cards)
- Research, track, and resolve any accounting issues
- Process any adjustments/refunds/credits to the royalty system
- Maintain financial and/or account records.
- Compose and prepare correspondence, reports, and other documents.
- Discuss account status or activity with customers or corporate staff.
- Respond to customer issues.
- File documents or records.
- Order and maintain department supplies.
- Operate office machines such as printers, photocopiers, shredders.
Qualifications:
- High School Diploma or GED; Associate degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Ability to calculate figures and amounts.
- Written and verbal communication skills.
- Proficient in Microsoft Office Suite, Internet Explorer or Google Chrome, Microsoft Word, advanced Excel skills, Customer Relationship Management systems, and scheduling software.
Once you become part of our amazing team of winners you'll enjoy:
- Competitive compensation
- Comprehensive training to hone your skills at our headquarters
- Travel opportunities
- Medical, Dental, Vision, and Life insurance coverage
- Generous time off (PTO)
- 401(k) plan with company match
- Social gatherings and team building activities
- Leadership workshops for personal development
- Recognition for our top performers
- Philanthropy - a chance to give back to the community
Apply today!