General Manager- (Colorado Springs Flea Market)

As one of Colorado Springs’ premier entertainment destinations, we are excited to expand our leadership team. We are seeking a dynamic, motivated, and service-driven professional with a strong background in retail sales to step into the role of General Manager. The General Manager will oversee both the short- and long-term success of the market, including, but not limited to, driving revenue growth, managing expenses, maximizing shareholder value, and cultivating a service-first culture among buyers, sellers, and team members. This position reports directly to the Area Manager of United Flea Markets and leads a team of 4–10 employees.

Position responsibilities include but not limited to:

• Enhance the quality of the buyer, seller, and team member community resulting in a best of class service-focused culture.
• Achieve financial objectives by assisting in the preparation of the annual operating budget, scheduling expenditures, analyzing variances and initiating corrective actions to ensure the attainment of the financial goals of the organization.
• Identifies current and future customer requirements by establishing a positive rapport with potential and actual customers.
• Recruiting, selecting, training, coaching, and disciplining team members to achieve/exceed operating goals and expectations.
• Maintains consistent operating standards by initiating, coordinating, and enforcing corporate policies and procedures.
• Communicates regularly with internal team members and home office support services.
• Assesses the needs of every seller while working to provide solutions that align with the needs of the company.
• Protects employees and customers by providing a safe and clean environment.
• Creatively develops programs which drive buyers and sellers to the market while working within a predetermined and agreed upon budget.
• Integrates oneself into the local community to ensure the market is positioned as a strong community member.
• Represents the brand positively in all verbal and non-verbal instances.
• Works closely with the community to expand business.
• Coordinate events and production for the entire establishment involves the community and, outreach focused.
• Other duties as assigned.

 To perform the job successfully, an individual should demonstrate the following core competencies:

• Uses feedback from multiple sources to analyze needs resulting in the development of goal driven action plans.
• Identifies and resolves problems in a timely manner with a sense of urgency.
• Works well independently and within a group to problem solve issues.
• Completes projects on time and within budget.
• Communicates effectively both up and down the organization.
• Focuses on conflict resolution, not blame.
• Written communication- writes clearly and effectively.
• Understands basic financial reporting- sales and revenue reports, income statements and balance sheets. 
• Sets expectations and delegates activities.
• Fosters quality focus in others.
• Displays optimism and excitement with buyers, sellers, team members and the community.
• Aligns work with strategic goals.
• Promotes a harassment-free environment.
• Works with integrity and ethics.
• Protects the assets of the corporation.
• Includes appropriate people in decision making process.
• Reacts well under pressure, does not take feedback from buyers, sellers or team members personally.
• Strong computer-based skill set. 
• Knows how to have fun

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This is a weekend business and an individual must be able to work the weekends. The requirements list within are representative of the knowledge, skills and abilities to meet and exceed the needs of the job. 

Education/Experience

• 8 years of experience in Retail, Hospitality, Business or related field.
• Some college preferred but not required.
• Strong Conflict Resolution capabilities.

 What we offer:

• This position offers an exceptional benefits package including Health, Dental, Vision, 401K with Match, Paid Vacation.
• Discretionary Bonuses
• DailyPay