National Accounts Manager

The National Accounts Manager is responsible for leading strategic sales initiatives and managing key national account relationships across the USA for S&P North America. This role will focus on growing market share, increasing revenue, and driving customer satisfaction through direct engagement with large-scale national distributors, buying groups, regional and independent wholesale distributors, and major accounts within the HVAC and ventilation sectors.

The ideal candidate will possess deep industry knowledge, proven experience in national account management, and a results-driven approach to building and maintaining long-term customer partnerships.

Key Responsibilities

• Strategic Account Management
• Serve as the primary liaison for national accounts, ensuring alignment with company objectives and customer expectations.
• Develop and execute strategic account plans tailored to each national partner, focusing on long-term growth, loyalty, and profitability.
• Identify customer needs and work cross-functionally with S&P North America divisions and internal departments (engineering, marketing, customer service, logistics) to deliver customized solutions.
• Ensure high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.

• Sales Development & Revenue Growth
• Drive new business opportunities and revenue growth by expanding penetration into existing national accounts and targeting new ones.
• Monitor sales performance, trends, and forecasts to ensure achievement of annual revenue goals.
• Negotiate pricing, contracts, and service level agreements in collaboration with executive leadership.
• Market & Competitive Analysis
• Analyze market trends, competitive landscape, and customer data to identify areas of opportunity.
• Deliver insights to senior leadership and support product positioning and go-to-market strategies.
• Cross-Functional Leadership
• Collaborate with multiple divisions, product management, operations, and marketing teams to support product launches, promotions, and initiatives aligned with national account strategies.
• Coordinate with divisional regional sales teams to ensure seamless execution and support of national account programs.
• Identify and recommend best practices for business improvement.
• Customer Engagement & Advocacy
• Maintain strong relationships with key decision-makers at national accounts, acting as a trusted advisor and advocate for S&P North America solutions.
• Organize and participate in joint business planning meetings, site visits, and training sessions as needed.
• Identify, participate and drive S&P brand at key marketing events such as trade shows, networking events, and industry conferences.
  

Qualifications

• Bachelor's Degree in Business Administration, Sales, Marketing, or related field (MBA preferred).
• Minimum 10 years of progressive sales experience, with at least 5 years in national account or key account management, ideally in the HVAC, ventilation, or building products industry.
• Demonstrated success in managing multi-million-dollar accounts and achieving sales growth targets.
• Strong knowledge of national distribution networks, wholesale channels, and contractor dynamics.
• Excellent negotiation, presentation, meeting facilitation, and interpersonal skills.
• Ability to travel nationally up to 60% of the time.
  
  

Preferred Competencies

• Strategic thinking with the ability to translate business objectives into actionable sales plans.
• High emotional intelligence and customer-centric mindset.
• Strong analytical and problem-solving skills.
• Leadership experience and ability to work with account managers or cross-functional, cross-divisional teams.
• Familiarity with industry regulations and codes relevant to ventilation systems.
  
  

Compensation & Benefits

• Competitive base salary with performance-based bonus structure
• Comprehensive benefits package including health, dental, vision, and life insurance
• 401(k) plan with company match
• Travel reimbursement
• Professional development opportunities