What are the responsibilities and job description for the Bilingual Customer Service Representative position at United Employment Solutions, Inc.?
A great long-term opportunity for a bilingual Customer Service Representative to make an impact and advance their career.Schedule: Monday–Friday | 8:30 AM – 5:30 PMPay Rate: $18–$20 per hour. Depending on experienceAbout the RoleWe are looking for a friendly, detail-oriented, and proactive Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, helping ensure a smooth and positive experience from start to finish. If you enjoy problem-solving, communicating with people, and contributing to a collaborative team environment, this is a great opportunity to grow your customer service career.Key Responsibilities• Respond to incoming customer calls and emails with professionalism and care• Provide accurate information, solutions, and support for customer inquiries• Coordinate with internal departments to track orders and resolve service requests• Maintain and update customer account information in the system• Support daily operational and administrative tasks as neededQualifications• Bilingual: Fluent in English and Spanish• Minimum 6 months of customer service experience• Experience in freight forwarding or logistics is a plus, but not required• Strong communication, organization, and problem-solving skillsCompany DescriptionAt United Employment Solutions, we have a supportive and collaborative work environment where your contributions are valued, alongside opportunities for advancement and competitive benefits. Together, we uphold a culture of innovation, diversity, and excellence, making a meaningful impact in our industry and beyond. Join us in shaping the future of staffing by creating a reliable and qualified workforce.
Salary : $18 - $20