What are the responsibilities and job description for the Hardware Store Clerk (Part-Time) position at UNITED COOPERATIVE?
Position Summary:
Provide courteous and helpful customer service, process sales quickly, accurately, and efficiently. Generate new sales, merchandise product, and support the management team with additional duties as needed.
Duties & Responsibilities:
- Ensure each customer receives outstanding customer service.
- Greet customers as they enter the store.
- Answer customer inquiries via phone.
- Maintain awareness of all promotions and advertisements.
- Accurately and efficiently ring on registers and maintain all cash at registers.
- Issue receipts, refunds, credits or change due to customers.
- Maintain an orderly appearance of the register area and keep supplies stocked.
- Uphold store cleanliness standards.
- Solicit customers to open an Ace Rewards card.
- Execute the daily operational, day-to-day goals and priorities assigned by store management.
- Actively participate in daily huddle meetings.
- Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized.
- Be conscious of shoplifting activity.
- Report any safety issues or concerns to management.
- Perform all other duties as assigned by management.
Qualifications:
- High School Diploma or Equivalent.
- Knowledge of hardware-related products preferred but not required.
- Previous experience in a retail environment.
- Computer knowledge a plus.
- Excellent customer service skills are a must.
- Excellent communication skills are a must.
Working Conditions & Physical Requirements:
- Must be able to lift up to 40 lbs. frequently to load and unload customer orders.
- Must have the ability to stand/walk for long periods of time.
- This position will require an individual to move and handle boxes of merchandise and fixtures throughout the store, which entails lifting, bending, crouching, and reaching frequently.
- Must have the ability to operate lift trucks, pallet jacks, and other similar freight moving equipment.