What are the responsibilities and job description for the Parts Counter Sales position at United Construction and Forestry?
About Us
United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast. We serve customers in various industries, including commercial, construction, agricultural, and consumers. Our goal is to provide exceptional customer service throughout all our locations and departments.
Our Opportunity
We see an incredible opportunity in the Northeast to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations, and bringing on talented individuals to help us grow.
What You'll Get
Job Description
We are looking for a Parts Counter Sales professional who will assist customers over the phone and face-to-face in ordering and researching parts for John Deere equipment. The ideal candidate will be highly organized, have excellent communication skills, and a strong work ethic.
Key Responsibilities
Requirements
Preferred Qualifications
Education
Physical Demands
United Construction & Forestry is a John Deere Dealership with multiple locations across the Northeast. We serve customers in various industries, including commercial, construction, agricultural, and consumers. Our goal is to provide exceptional customer service throughout all our locations and departments.
Our Opportunity
We see an incredible opportunity in the Northeast to expand the John Deere brand. We will continue to invest heavily in the region, building new facilities, updating and upgrading operations, and bringing on talented individuals to help us grow.
What You'll Get
- Bonus Program
- Training through John Deere University
- A comprehensive employee benefits plan that includes medical, dental, vision, and 401K Match
- Referral Bonus
- Earned PTO
- Employee Assistance Program
- Paid Company holidays
- Company Paid Life Insurance
- Great Work/Life Balance
- Opportunities for advancement
Job Description
We are looking for a Parts Counter Sales professional who will assist customers over the phone and face-to-face in ordering and researching parts for John Deere equipment. The ideal candidate will be highly organized, have excellent communication skills, and a strong work ethic.
Key Responsibilities
- Selling, stocking, receiving, and delivery of parts and accessories
- In-store customer service
- Overall organizational promotions
- Working with vendors and alternate resources
- Being a team player and working with internal and external customers
- Monitoring shortages and expediting processes
- Maintaining a clean and orderly parts department and warehouse
- Ensuring inventory control practices are followed
Requirements
- Provide robust customer service to internal and external customers
- Basic computer skills
- High Energy and positive attitude
- Good computer research skills
- Strong customer Service Skills
- Excellent oral communication and written skills
- Strong organizational skills
Preferred Qualifications
- A minimum of 2-3 years of experience in customer service
- Experience with John Deere Equipment
Education
- High school diploma or GED
Physical Demands
- While performing the duties of the job, the employee is required to stand, sit, talk, hear, and use hands and fingers to operate a computer keyboard and telephone
- Specific vision abilities required by this job include close vision requirements
- Hearing ability is sufficient to communicate with others in person or over the phone
- Light to moderate lifting may be required (up to 50 pounds)
- Ability to reach, stoop, kneel, and bend as needed
