Lab Manager (QC Documentation & Compliance)

Wallingford, CT Reports to: Quality Control Manager
Monday–Friday, 7:00 AM – 5:00 PM

United Concrete, a 70-year leader in precast concrete serving New England, is hiring a Lab Manager (QC Documentation & Testing Compliance) in Wallingford, CT to own our QC program, documentation, and DOT/PCI/NPCA compliance.

This is a primarily office-based role (approx. 80% documentation/compliance / 20% plant floor) focused on QC record ownership, audit readiness, data review, and process improvement, with hands-on involvement in lab testing as needed.

What You’ll DoQC Documentation & Compliance (80%)

• Own the plant’s QC documentation system and keep records complete, accurate, and audit-ready.
• Review and approve technician test records and inspection reports against specifications and shop drawings.
• Maintain records for raw materials, mill certs, equipment calibrations, and test results.
• Manage NCR, RFI, and site inspection logs through documentation, tracking, and closure (with corrective actions).
• Prepare and submit documentation packages to DOT and other transportation agencies.
• Prepare daily, weekly, and monthly QC reports with clear, accurate data summaries.
• Serve as primary contact for DOT inspections and support PCI and NPCA plant certification audits.
• Plan and execute internal audits; track corrective actions to closure and verify effectiveness.
• Analyze test/inspection trends; lead root cause investigations and corrective actions.
• Coordinate with production/quality teams to ensure compliance documentation is completed on time and without gaps.

Lab / Testing Support (20%)

• Conduct lab testing and/or direct/verify testing activities as needed, including:
• Cylinder breaks
• ASR testing
• Coulomb testing
• Resistivity testing
• Support 2–3 trial mix designs per week (as required) with documentation and reporting
• Conduct regular plant floor walkthroughs to verify procedures and spot-check testing and inspections.
• Support daily coordination of QC technician assignments and provide training on documentation requirements and procedural updates.

What You Bring

• 5 years of QA/QC experience in precast concrete, construction materials, or related manufacturing
• Experience managing QC documentation for DOT or transportation agency review
• Experience facilitating DOT, PCI, and/or NPCA audits
• ACI Concrete Field-Testing Technician Grade I (or ability to obtain within 3 months)
• Strong knowledge of concrete materials, ASTM/AASHTO test methods, and precast inspection tolerances
• Ability to read blueprints and shop drawings
• Strong Microsoft Office skills (especially Excel) and quality documentation software
• Exceptional organization, attention to detail, and written communication
• High school diploma required; technical or 4-year degree preferred
• NPCA/PCI Level I/II or DOT QC Inspector certification preferred

Benefits

• Health and dental insurance
• 401(k) with up to 10% company contribution
• Paid time off, sick time, and paid holidays
• Professional development and certification support
• Relocation assistance

United Concrete is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan

Application Question(s):

• How many years of QA/QC experience do you have in precast concrete or construction materials (or related manufacturing)?
• Have you managed or prepared QC documentation for DOT or transportation agency review/inspections?
• Which best describes your experience facilitating audits/certifications?

DOT only / PCI and/or NPCA only / Both DOT PCI/NPCA / None

License/Certification:

• PCI Certification (Required)

Location:

• Wallingford, CT 06492 (Required)

Work Location: In person

Salary : $120,000 - $150,000