Demo

Care Coordinator

United Community & Family Services Inc
Norwich, CT Full Time
POSTED ON 5/6/2026
AVAILABLE BEFORE 7/6/2026

Description

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!


We are currently seeking a Care Coordinator who will be responsible for providing support services to families with high-risk children, regarding behavioral or emotional problems, parenting issues, and life stressors by developing and implementing bio-psycho-social assessments and services plans by performing the following duties:


Expected Schedule: Full-Time, 35 hours/week; Flexible


  • Provide outreach and engagement to client upon referral to the program by conducting an initial phone intake process with the family, collecting basic information and presenting information to team to determine eligibility
  • Complete an assessment of the family including both strengths and areas of need through home visits and BERS and Ohio scales to develop a care plan
  • Provide weekly face to face direct service hours to client including support, advocacy, referrals and assistance with the development of positive parenting, safety planning, basic life skills and parenting a child with special needs
  • Develop a list of interested parties identified by the family to participate in Child Specific Team meetings-run by the care coordinator-multiple times throughout involvement with the family and follow through with recommendations made at the Child Specific Team meetings
  • Maintain and build community relations, through education and advocacy and participating in external meetings such as the System of Care meeting
  • Ensure that the Wraparound process is family driven and that families experience ongoing participation in and ownership of their care plans
  • Participate in case reviews and supervision and attends all regularly scheduled team meetings and trainings
  • Maintain up-to-date case records on each client family, including weekly contact reports, service agreements, evaluations and termination summaries
  • Minimum of 40% travel may be required
  • Participates in all safety programs which may include assignment to an emergency response team


Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.
 

Requirements

  • Bachelors Degree with one to three years prior experience or training in social services or Associates Degree in relevant field with a minimum of three years experience or training in social services
  • Experience working with children and families with significant behavioral health needs.
  • A valid driver's license, state mandated levels of auto liability insurance, and reliable transportation 
  • Must complete WRAP trainings 
  • Organizational skills 
  • Comfortability working both by oneself and within a team 


UCFS offers a comprehensive benefits package including -

  • Flexible schedules
  • Competitive salaries
  • Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year
  • Medical, dental and vision insurance
  • 401(k) plan with 6% employer contribution
  • Paid life and disability insurance
  • Employee Assistance Program (EAP)
  • Additional voluntary benefits
  • Public Service Loan Forgiveness eligibility

Salary.com Estimation for Care Coordinator in Norwich, CT
$59,064 to $80,762
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