What are the responsibilities and job description for the Retail Manager position at United Community Bank?
Summary:
Retail Managers lead and direct all service and productivity initiatives in the branch office. Managers are accountable for managing the overall growth of the branch and are responsible for directing the branches consumer lending and deposit gathering activities.
Duties:
¨ Provide a complete range of customer services, including deposit and loan accounts, explaining products and services, and gathering appropriate customer information to originate new and existing accounts.
¨ Accurately prepare all appropriate lending and deposit documentation for all new and existing accounts.
¨ Ensure that all compliance guidelines are followed with a special emphasis on loan and deposit documentation.
¨ Leading monthly branch specific meetings.
¨ Participate in Branch Management and bank wide meetings.
¨ Ensure that branch staff minimizes cash losses to the bank by following security guidelines and procedures.
¨ Generate new business relationships by participating in activities for generating new business such as sales calls and civic, social and community events.
¨ Provide guidance and supervision regarding policy and procedures to branch staff.
¨ Provide ongoing training to branch staff in regard to bank products and services in addition to customer interaction.
¨ Provide ongoing supervisor training and continually develop Assistant Retail Manager.
¨ Ensures that the financial institution is secured for the opening and closing of operations.
¨ Performs all branch functions when necessary.
¨ Any other duties deemed appropriate by management.