Legal Processor

United Community Bank is in search of a Legal Processor to be located at our bank in Alton, IL. Under the supervision of the Data Manager, the Legal Processor is directly responsible for the overall monitoring, completion, and follow-up of retail legal requests for the organization. Perform other duties as assigned.

Roles and responsibilities:

• Process Subpoena’s, Summons, and Search Warrants within requested timeframe.
• Process Garnishments, Citations, and Levies with a high degree of accuracy.
• Maintain professional communications with issuing agencies on a regular basis.
• Send notification of legal requests to customers, when required.
• Gather requested documentation and submit to requesting agency using secure methods.
• Notify retail staff of legal request and action taken.
• Log all requests.
• Review customers account for exempt funds.
• Debit customers’ accounts as needed to satisfy judgements against them.
• Follow up on outstanding legal requests.
• Provide great customer service.
• Maintain positive relationships with bankers and managers.
• Cross train on other Data roles as a backup when necessary.
• Adheres to department and employer policies and procedures.
• Performs other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Computer Requirements

• Proficient in Microsoft Office applications
• Experience using ITI/Director is preferred

Education/Experience Requirements

• High school diploma or equivalent

Additional Requirements

• Excellent customer service qualities
• General knowledge of bank procedures as they apply to other departments
• Organizational skills
• Flexibility as far as changing roles and taking on new responsibilities as needed
• Ability to use independent judgment to make sound decisions
• Must be a self-starter/ self-motivated
• Ability to work under stressful situations
• Ability to do repetitive work
• Excellent written and oral communication skills
• Ability to work efficiently both with a team and individually
• Reasoning and problem-solving skills, thinking outside the box
• Ability to apply general rules to specific problems to produce answers that make sense

• Maintains strict confidentiality as appropriate
• Attention to detail is a must

Attendance Requirements

Employees are expected to report to work as scheduled, on time and prepared to start work. Employees are expected to remain at work for their entire work schedule. Late arrival, early departure or other absences from scheduled hours should be avoided. This position is typically full-time, Monday through Friday with a one Saturday a month rotation. Shifts may vary to fit the needs of the department.

Certificates, licenses, or registrations:

• None required

Working conditions:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical requirements:

• Ability to sit for up to eight hours
• Requires bending, stooping or standing as necessary
• Requires the ability to hear, speak and/or signal people
• Effectively communicate verbally, in writing, and in English
• Requires manual dexterity, typing, and the ability to lift files and open filing cabinets
• The employee may occasionally lift and/or move up to 25 pounds