Field Engineer

IT'S NOT GOING OUT OF OUR WAY; IT IS OUR WAY

At United Communications, we've been connecting Middle Tennessee communities for over 75 years. What began as a rural telephone service in 1947 has evolved into one of the region's fastest, most reliable internet providers—recognized by Broadband Now for top speeds and customer satisfaction. We deliver fiber, fixed wireless, and DSL solutions with a personal, local touch. In partnership with Middle Tennessee Electric, we're expanding broadband access to underserved areas, making this an exciting time to join our growing team and build your career.

WHY UNITED?

• Award-Winning Culture: 2023 & 2024 Best Places to Work
• Trusted Local Employer for over 75 Years: 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction: Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• 401k Match, HSA, and more

SUMMARY

The Field Engineer supports the design, build, and maintenance of fiber and copper distribution networks to enable the delivery of next-generation phone, high-speed internet, digital IPTV, and carrier-class Ethernet products. This position plays a key role in initiatives focused on operational excellence and best practices aligned with United Communications' vision and mission. Additionally, the Field Engineer will perform related fieldwork and interface with developers and other utilities to represent United.

POSITION SCHEDULE AND ONSITE REQUIREMENTS

This is a direct-hire, full-time position based out of our Chapel Hill office. The role is primarily field-based and requires travel throughout our Middle Tennessee territory. A company vehicle is provided.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include the following, but other duties may be assigned as required.

• Review preliminary routing provided by OSP Design Engineering to ensure the path is viable, or propose alternative routing based on field assessments and adherence to standards.
• Specify pole height/class, attachment assemblies, guying assemblies, and collect necessary data to support PLA requirements.
• Prepare staking sheets for new construction, as well as the removal or rearrangement of existing facilities.
• Demonstrate knowledge of property deeds, right-of-way easements, and acquisition processes.
• Interface with landowners to obtain easements and/or permissions for fiber facility construction.
• Conduct pre-surveys of job sites to determine workforce, equipment, material, and safety requirements.
• Plan, coordinate, and inspect construction and right-of-way crew work to ensure jobs are completed accurately and on time.
• Audit the quality of work performed by third-party contractors and internal resources, ensuring compliance with RUS and industry specifications.
• Prepare and submit as-built records to the OSP Design Engineer to maintain an up-to-date engineering database.
• Assist in managing relationships with regional utilities and local and state governments.
• Provide Support for pole attachment matters, including planning and coordinating transfers and make-readies.
• Work with TDOT and other utilities to meet road-move and right-of-way obligations, maintaining detailed records and submitting all required documentation.
• Perform daily assigned tasks as related to construction and engineering projects.
• Address property owner concerns, reports of damage and general inquiries.

WHAT YOU BRING

• Minimum of 2 years of experience in engineering or network construction related to the responsibilities listed above.
• Proficiency in Microsoft Word and Excel; familiarity with other common office software, including email and word processing.
• Knowledge of mapping software and related engineering tools is desired.
• Experience with FTTP engineering design documentation, cost analysis, and engineering database recordkeeping.
• Knowledge of telecommunications design, construction practices, and industry standards/regulations.
• Valid driver's license with an acceptable driving record.
• Excellent communication skills (oral and written) with the ability to explain complex technical concepts clearly.
• Strong problem-solving skills with a patient, positive, and team-oriented approach.
• Self-motivated, detail-oriented, and organized, with the ability to manage multiple projects and meet deadlines in a dynamic, fast-changing environment.
• High ethical standards and strong work ethic, demonstrating teamwork, respect for others, and support for group decisions.
• Basic understanding of computer hardware and software; ability to review and clear assignments and work orders. Touch-typing at 35 WPM is a plus.
• Ability to operate motorized work and office equipment, including computers, phones, tools, and test sets.

Want to learn more about who we are, explore our core values, and discover additional career opportunities? Visit us at and join us in building the future of connectivity.