What are the responsibilities and job description for the Branch Manager position at United Bank of Southwest Alabama & Northwest Florida?
Company Description United Bank of Southwest Alabama & Northwest Florida is a long-established community bank, founded in 1904, that serves consumers, small businesses, agricultural enterprises, and commercial clients. The bank is committed to reinvesting local deposits into loans that help businesses grow and families succeed, strengthening local economies. Team members work closely with customers who live and work in the same communities, providing personalized service without reliance on distant call centers. United Bank focuses on offering products and services that deliver strong value at low cost, often with minimal or no fees. As a community-focused institution, the bank is dedicated to supporting local prosperity while maintaining safe, reliable banking services as a Member FDIC.
To be considered for this position, please complete the online employment application for this position (Apply Now) AND complete the workplace assessment here:
https://assessment.predictiveindex.com/bo/6Y0D/BranchManager_May2026_162815
Role Description
This is a full-time, on-site Branch Manager role located in Daphne, AL. The Branch Manager has responsibility for the overall management of the branch, including hiring, conducting performance reviews, and providing performance coaching and counseling. The Branch Manager drives branch financial performance by exhibiting strong coaching and leadership skills, through strong individual performance, as well as through the performance of the team. The Branch Manager is also responsible for ensuring a solid operational foundation, minimizing losses, reducing risk and providing excellent customer experience.
Primary Duties
- Conducts outside sales efforts commensurate with market opportunity to generate new clients while maintaining and expanding existing consumer and business banking relationships.
- Manages and grows existing loan portfolio, consistently monitoring portfolio quality.
- Increases quality loans and revenue generation.
- Generates loan and deposit prospects through civic and community involvement.
- Responsible for branch budgeting and planning.
- Oversees branch staffing, development, and performance.
- Maintains relationships with line of business partners and refers customers to internal team of experts when needs are recognized.
- Ensures consistent, quality customer service experience, including handling customers’ transactional needs.
- Follows all bank policies, processes, procedures, and internal audit requirements and adheres to applicable laws and regulations.
- Ability to lead the team in the achievement of goals while also being an individual contributor.
- Any other duties as assigned by Management.
Qualifications
- Demonstrated leadership and people management skills, including staff supervision, coaching, performance feedback, and team development.
- 3 years of banking experience and 1 year managerial experience OR 5 years prior banking with an emphasis on account opening, customer service, and sales
- Ability to make sound banking decisions, exhibit critical thinking, and reasoning ability
- Excellent time management skills and ability to multi-task efficiently and effectively with attention to detail
- Identifying customer needs through service opportunities
- Proficient with Microsoft Office; including, Outlook, Excel, Word, PowerPoint; familiarity with banking software, and core systems.
- High school diploma or equivalent