Receptionist/Mail Clerk

Job Summary: Summary The Receptionist/Mail Clerk serves as the first point of contact for visitors and callers while performing a variety of administrative and mailroom duties that support daily operations. This role ensures a welcoming office environment, timely handling of mail and packages, and smooth coordination of office and front desk functions. Essential Duties and Responsibilities Primary responsibilities include, but are not limited to: Front Desk and Reception Greet and assist visitors in a professional and friendly manner; notify appropriate staff of arrivals. Answer, screen, and direct phone calls promptly and courteously. Maintain visitor logs and ensure adherence to building security protocols. Monitor and maintain the cleanliness and organization of the reception area and conference rooms. Mail and Shipping Receive, log, and sort all incoming USPS, UPS, and FedEx mail and packages; distribute to appropriate departments. Weigh, stamp, and prepare outgoing mail and packages in accordance with postal and company guidelines. Maintain postage records and ensure accurate chargeback of postage and shipping costs. Redirect misaddressed items and ensure timely delivery or return. Order and maintain inventory of shipping and office supplies. Daily mail pickup at designated company PO boxes. Administrative and Office Support Scan incoming correspondence and route to appropriate departments. Assist with document folding, stuffing, and mailing projects as needed. Separate checks or sensitive documents and deliver to designated departments (e.g., Customer Support). Provide general administrative assistance, including filing, copying, and supply management. Perform other duties as assigned to support daily business operations. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Strong communication and interpersonal skills. Strong attention to detail and organizational skills. Ability to multi-task and manage competing priorities in a fast-paced environment. Dependable, punctual, and able to work independently with minimal supervision. Demonstrated ability to model company Core Values: Accountability, Integrity, Consistency, Service Excellence, and Fun. Education and Experience High school diploma or equivalent required. One (1) year of administrative, clerical, or mailroom experience preferred. Experience using Microsoft Word, Google Suite, and Internet applications required. Physical Demands and Work Environment Regularly required to sit, stand, walk, and lift/move items up to 20 pounds. Office environment with occasional moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibility This position has no supervisory responsibilities. Benefits: Generous Time off package Medical/Dental/Vision Additional voluntary benefits Retirement Plan Employer Match Employee Perks and Discounts Schedule: Full time, in-office Monday-Friday 8am - 5pm. Equal Opportunity Employer United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to fostering an inclusive environment where every employee can thrive. We provide reasonable accommodations as required by law. Commitment to Diversity and Equal Employment Opportunity United Auto Credit Corporation, a wholly owned indirect subsidiary of Vroom, is an equal opportunity employer committed to creating and supporting a work environment where all employees can find their drive. To do that, we champion a workplace where each and every person is treated with dignity and respect and is valued for their unique perspectives and contributions. We believe our values of SPEED (Service, Progress, Employees, Engagement, and Development) are best realized in an environment, whether physical or virtual, where every individual has the ability to bring their whole selves to work and contribute fully. UACC maintains a working environment that encourages mutual respect and promotes harmonious and friendly relationships among employees. The company prohibits any form of employment discrimination or harassment against employees, applicants, or other protected persons in the workplace based on a protected characteristic(s), regardless of who the source is of such conduct. Protected characteristics include race, color, religion, creed, sex (including gender, sexual orientation, gender identity or expression, or pregnancy, childbirth, or a related medical condition), national origin, ancestry, ethnicity, age, physical or mental disability, genetic information, service in the uniformed services, citizenship, or any other characteristic protected by federal, state, and/or local law. This commitment to antidiscrimination and antiharassment applies to all terms, conditions, and privileges of employment including, but not limited to, recruitment and hiring. UACC likewise provides reasonable accommodations to qualified applicants, employees, or other legally protected individuals in the workplace with a disability to enable them to participate in the job application process, to perform the essential functions of a job, or to enjoy the benefits and privileges of employment equal to those of other employees, except if the accommodation would pose an undue hardship. The company also makes reasonable accommodations for religious beliefs and practices. UACC complies with all applicable federal, state, and/or local laws relating to equal employment. Other Things to Note This posting is not intended to provide a comprehensive account of the duties and responsibilities that may be required of this position. Duties and responsibilities may change or be added at any time, with or without notice. Please review our privacy and CCPA policies. Who Are We? Well, we’re kind of a big deal, just ask us and we’ll tell you. We exist to make a difference for our dealers and our customers. We can only accomplish this through the hard work, innovation, and service excellence that our team members provide. We know that our people are the difference and we are always striving to be the company of choice for our difference makers. Employee surveys, company picnics, national sales meetings, online learning tools, March Madness tournaments, company swag, and UACCares are all just a drop in the bucket of our awesomeness! #ourpeoplearethedifference We believe in giving back to our community because it’s the right thing to do and another way we have the power to make a difference. Our UACCares organization brings our teammates together to volunteer and donate to causes we’re most passionate about so we can make a difference in our communities and in our world. We are an organization that loves to have Fun (it’s actually one of our 5 core values), we are super passionate about employee wellness (but we still love our pizza and wings), we believe that teamwork makes the dream work, and most importantly we believe that every person that works here has the power to make a difference and should. We believe in One Team One Vision. We are United Auto Credit and we are driven to make a difference.