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Manager PBS Pilot Awards (Hybrid)

United Airlines
Chicago, IL Full Time
POSTED ON 12/15/2025 CLOSED ON 2/1/2026

What are the responsibilities and job description for the Manager PBS Pilot Awards (Hybrid) position at United Airlines?

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Description

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.


Job overview and responsibilities


The Manager PBS Schedule Planning owns all processes related to the monthly pilot award production, such as testing monthly pairing builds, ensuring that the parameters of all trips meet the contractual standards, optimizing the monthly awards across all pilots in respect to seniority and preference, and working with key stakeholders across Flight Operations and union partners to ensure that a successful award is delivered to our pilot population each month.


The manager serves as liaison with union leadership, Fatigue Management, and Crew Scheduling in coordination of monthly awards and strategic/operational network changes and ensures incoming schedules are proactively analyzed to identify bottlenecks. The manager works closely with Digital Technology and our technology providers to continue enhancing our suite of optimization tools and supporting the future state of pilot awards. He/she works closely with operational, safety, training/qualification teams to ensure plan efficiency across functions.


The manager will be an expert user of our crew rostering optimization software and conduct test studies to evaluate parameter improvements (considering outcomes tied fatigue risk management, operational reliability, cost efficiency, pilot preferencing, and more). Additional responsibilities lie in generation of monthly reporting (reserve staffing, new pilot training support, award outcomes, dispute analysis, and more) and creation of leadership presentations.


  • Manage and execute the monthly production cycle of tasks related to trip awards and ensure all contractual rules are adhered to through our monthly awards.
  • Work cross-functionally throughout United (e.g., Crew Scheduling, Fatigue Management, Training Scheduling, Operations, pilot union, Finance) to ensure viability and efficiency of pilot trip plans.
  • Manage and mentor team of planners to support their growth, development, and technological capabilities in the PBS space.
  • Manage production of and analyze/review reports/statistics, provide monthly updates to ALPA’s System Scheduling Committee. Manage and perform ad-hoc data mining and analysis for other internal stakeholders.
  • Strategically identify product and process improvement opportunities, generate new ideas for product development, and evaluate and support new technology implementation


Qualifications

Qualifications - External
What’s needed to succeed (Minimum Qualifications):

  • Bachelor's degree or higher in Aviation/Aeronautics, Supply Chain, Statistics, Operations Research, Engineering, Business, Computer Sciences, Logistics/Transportation, or related field
  • 3 years of experience in related role
  • 5 years or airline/aviation business experience, or related field
  • Excel proficiency and strong data analysis, querying, and modelling skills required
  • Strong leadership, communication, and presentation development skills
  • Must be legally authorized to work in the United States for any employee without sponsorship
  • Successful completion of interview to meet job qualifications
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Workforce scheduling or planning experience
  • Aircraft scheduling experience
  • Pilot training experience
  • Airline/aviation business experience
  • Experience with airline planning and scheduling software (Jeppesen, Sabre, Navblue, or other)
  • Experience with PBS optimization software
  • Microsoft Office experience

The base pay range for this role is $102,220.00 to $133,194.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

Salary : $102,220 - $133,194

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