Vice President of Human Resources

Job Description:

Job title: Vice President Human Resources

Location: St. Louis, MO (Hybrid - in office & work from home, with regular travel nationwide stores as needed)

Pay Range: $200,000- $240,000 annual base commensurate with experience, plus performance-based incentive plan

Position Overview

United Access is seeking an inspiring, mission-driven Vice President of Human Resources to lead our people strategy and empower our growing retail organization. As a vital member of our executive leadership team, you will play a key role in shaping a culture of inclusion, excellence, and innovation. If you are passionate about making a real impact on the lives of individuals with physical challenges and thrive in a dynamic, service-oriented environment, we invite you to apply.

What Makes United Access Unique

We are committed to providing the highest quality mobility equipment, wheelchair vans, and services to our clients. Our team is united by a shared purpose: helping the physically challenged elevate their quality of life.

Key Responsibilities

As a retail organization we are truly a ‘people business’. The Vice President of Human Resources must bring a deep understanding of how a retail organization operates, including the direct connection between people, store execution, sales performance, and customer service. This leader will possess strong expertise in identifying, recruiting, and developing high-impact talent at all levels to drive revenue growth and elevate the customer experience. Success in this role requires the ability to translate business strategy into workforce capabilities that enable frontline excellence and sustained performance.

Responsibilities include:

• Develop and execute HR strategies that align with United Access’s mission and business goals.

• Lead all aspects of human resources, including talent acquisition, employee relations, performance management, compensation, benefits, learning and development, and compliance.

• Build and nurture a culture of inclusivity, engagement, and high performance across all locations, with a focus in driving and supporting retail store performance.

• Provide expert guidance and support to leaders and managers regarding workforce planning, team development, and employee relations.

• Champion diversity, equity, and inclusion initiatives to support our diverse customer base and workforce

• Drive organizational effectiveness through process improvement, change management, and HR analytics.

• Oversee employee onboarding and training to ensure all team members understand the needs and challenges of our clients.

• Ensure compliance with federal, state, and local employment laws and regulations.

• Monitor and report on HR metrics, budgets, and employee engagement indicators.

• Collaborate with the executive team to support business growth and operational excellence.

Ideal Candidate Profile

• Strategic Leadership: You have led HR teams in fast-growing, retail or service-oriented environments. You are adept at connecting people practices to business outcomes.

• People-Centric: You believe in leading by example, inspiring trust, and motivating teams to perform their best.

• Multi-tasker: You thrive in a multifaceted role, balancing competing priorities and managing complex projects with composure.

• Expert Communicator: You are a strong communicator who navigates relationships and inspires collaboration across all levels.

• Mission-Driven: You are passionate about improving the quality of life for individuals with disabilities.

• Financial Steward: You understand the importance of HR’s role in supporting organizational financial goals.

Qualifications

• Bachelor’s degree required; Master’s degree or HR certifications (e.g., SHRM-SCP, SPHR) preferred

• 10 years of progressive HR leadership experience, including managing HR teams and supporting multi-site operations

• Experience in retail, automotive, healthcare, or similar industries with retail store locations is a plus, as understanding retail operations is critical.

• Demonstrated success in talent management, employee engagement, legal compliance, and change management

• Proficient in HRIS systems (Workday preferred) and Microsoft Office Suite (Word, Outlook, PowerPoint, Excel)

• Understanding of the needs of individuals with disabilities is highly preferred

Why Join United Access?

• Be a part of a company that makes a genuine impact in the lives of others

• Collaborate with a passionate, dedicated team

• Opportunities for professional growth and advancement

• Competitive compensation and benefits package

How to Apply

If you are ready to help shape the future of mobility solutions and support a mission-driven organization, please submit your resume and cover letter through this job posting.

We look forward to learning how you can help United Access continue to elevate lives!

BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.