Demo

Technical Support Specialist

Unisys
Plano, TX Contractor
POSTED ON 6/2/2026
AVAILABLE BEFORE 7/1/2026

Customer Support / IT Support Specialist

Location: Plano, TX - Onsite role


Key Requirements

  • 1 year of IT Help Desk / Technical Support experience
  • Experience handling customer support calls and ticketing systems
  • Strong communication and customer service skills
  • Experience supporting Windows 10 environments
  • Experience with ticketing tools such as ServiceNow, Zendesk, or HPSM
  • Experience providing remote technical support to end users
  • Ability to troubleshoot hardware, software, login, and access issues


Preferred Skills

  • Active Directory user administration (password resets, account management)
  • Mac/macOS support experience
  • JAMF, SCCM, or endpoint management tools
  • VMware/virtualization experience
  • Knowledge of incident, change, and problem management
  • Experience supporting large user populations (100 users)
  • Software deployment, imaging, encryption, and security tools
  • Apple certifications are a plus


#LI-CGTS

#TS-5775

Hourly Wage Estimation for Technical Support Specialist in Plano, TX
$35.00 to $43.00
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