What are the responsibilities and job description for the Business Account Specialist position at Unison Bank?
Summary/Objective
Responsible for managing and supporting business customers with a variety of treasury management products and services including online products and services, backup ACH and wire functions, RDC, Positive Pay, and IntraFi as well as occasional account servicing.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Deepen new and existing customer relationships through the cross selling of the bank’s deposit and treasury services by calling on customers, partnering with business lenders bank wide, and referring customers to other bank departments as necessary.
2. Opens new accounts and performs all account administration and maintenance including but not limited to, file maintenance, fraud, scanning review, and reporting.
3. Maintains a comprehensive understanding of commercial deposit products and services.
4. Conducts account analyses and provides recommendations of appropriate products and pricing for new business customers.
5. Prepares appropriate documentation and agreements relative to treasury management products and services in accordance with the bank’s policies and procedures.
6. Provides internal and external support for a wide range of TM online services including online banking, backup ACH and wire functions, remote deposit capture, positive pay, and IntraFi. Collaborates with other departments as necessary to ensure timely resolutions.
7. Stays abreast of changes in compliance regulations related to treasury management products and emerging developments in the banking, treasury management, and payments industry.
8. Provides insight into new cash management products and services, and special projects as assigned.
9. Embodies bank core values of being Quality Driven, having Passion for People, and acting with Integrity & Accountability.
10. Consistently demonstrates appropriate interpersonal communication skills with customers, coworkers, and outside vendors.
11. Follows all Unison Bank policies and procedures.
12. Regular and reliable attendance.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Demands
This is a largely sedentary role. The employee is regularly required to remain in a stationary position. The employee is occasionally required to move about inside the office. The employee is regularly required to handle files and documents as well as regularly operate a computer and keyboard. The employee is regularly required to communicate with customers and other staff members and exchange accurate information in these situations. The employee is required to have close visual acuity to perform activities such as viewing a computer terminal and reviewing/inspecting documents.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
May require occasional travel to the bank’s additional branches.
Required Education and Experience
Associate’s degree in business, finance, accounting, or related field; at least 3 years of banking experience; or an acceptable combination of education and experience. Must have knowledge of the structuring of different types of business accounts.
Preferred Experience
Experience with Premier/Fiserv and BPM.
Competencies
Relationship management
Communication proficiency
Technical capacity
Collaboration
Personal effectiveness/credibility
Organization and time management
Additional Eligibility Qualifications
None required for this position.
AAP/EEO Statement
Unison Bank is an equal opportunity employer.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.