What are the responsibilities and job description for the Reservation Specialist (Spanish ) position at Unire Buisness Solutions ltd?
Job Overview
We are seeking a dynamic and detail-oriented Reservation Specialist (spanish )to join our vibrant team! In this role, you will be the first point of contact for clients and guests, expertly managing reservations and ensuring a seamless experience from inquiry to confirmation. Your energetic approach will help foster positive relationships, enhance customer satisfaction, and drive the success of our hospitality services. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for travel and hospitality, this opportunity is perfect for you!
Duties
- Respond promptly and professionally to reservation inquiries via phone, email, or online platforms
- Manage booking requests for accommodations, transportation, and activities with precision and attention to detail
- Provide expert advice on travel planning options, hotel amenities, and local attractions to enhance guest experiences
- Confirm reservations, process modifications or cancellations efficiently, and update booking systems accurately
- Collaborate with hotel staff, travel agents, and vendors to ensure all reservations are coordinated smoothly
- Maintain comprehensive records of all bookings, guest preferences, and special requests
- Assist guests with questions or concerns before and during their stay to ensure maximum satisfaction
Qualifications
- Proven experience in sales, customer service, or hospitality environments with a focus on reservations or travel planning
- Strong knowledge of hotel operations and familiarity with hospitality industry standards
- Excellent communication skills—able to listen actively and convey information clearly
- Ability to multitask effectively while maintaining attention to detail in a fast-paced setting
- Proficiency with reservation management software or booking platforms; experience with hotel or travel industry tools is a plus
- Passion for delivering outstanding customer service and creating memorable guest experiences
Join us as a Reservation Specialist and be part of a team dedicated to making every guest’s journey exceptional! Your enthusiasm for hospitality combined with your organizational skills will help us deliver top-tier service that keeps clients coming back. We value energetic professionals committed to excellence—apply today!
Job Types: Full-time, Part-time
Work Location: In person