What are the responsibilities and job description for the Sales & Design Assistant position at Unique Wood Floors?
Company Description Unique Wood Floors is dedicated to redefining the flooring experience by combining traditional craftsmanship with innovative luxury brands. The team partners with homeowners, builders, designers, and industry professionals, offering expert guidance at every stage of a project. Showrooms and the company website function as educational hubs, helping customers make confident, informed flooring decisions. A strong focus on customer experience drives the business, aiming not only to supply quality flooring but also to reshape how the construction and design industry is understood and experienced.
Role Description The Sales & Design Assistant is a full-time, on-site role based in Minneapolis, MN. This role supports customers in the showroom and via phone or email, writing orders, and problem solving. The Sales & Design Assistant assists with creating design proposals, preparing samples, organizing displays, and maintaining a visually appealing showroom. Daily responsibilities include processing orders, updating customer records, coordinating with the sales team, and using design and visual tools to present flooring concepts. The role also involves supporting marketing and visual merchandising efforts as needed to enhance the customer experience.
Qualifications
- Strong Communication and Customer Service skills to engage with clients, understand their needs, and provide clear, professional guidance.
- Interior Design knowledge and experience translating customer preferences into cohesive flooring and design recommendations.
- Ability to learn product specifications and construction industry terminology, with attention to detail in measurements and material selection.
- Comfort working in a showroom environment and interacting with customers and team members.
- Basic computer skills, including use of POS systems, email, and office software; experience with CRM systems is a plus.
- Collaborative mindset, reliability, and strong organizational skills to manage multiple customer projects simultaneously.
- Prior experience in sales, remodeling, interior design, or a related field is beneficial; relevant education or training in design or sales is a plus.