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Senior Director Sales Enablement

Uniphore Technologies North America Inc
CA, CA Full Time
POSTED ON 12/13/2024 CLOSED ON 1/13/2025

What are the responsibilities and job description for the Senior Director Sales Enablement position at Uniphore Technologies North America Inc?

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. Job Description: Senior Director Sales Enablement Location: Palo Alto, CA Hybrid work environment, onsite two days a week Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees. We seek an energetic, highly strategic and motivated team player who is passionate about sales enablement and creating a selling environment of continuous learning. As the Senior Director Sales Enablement, you will be responsible for developing and implementing strategies to optimize our sales performance and time to ramp. You will work closely with executive leadership to align enablement initiatives with business objectives and drive overall organizational growth. Reporting to the VP Revenue Operations, the Senior Director Sales Enablement will develop sales enablement strategies, programs and content that will lead to better customer engagements and a more productive sales force. T Senior Director Sales Enablement will partner closely with Product Marketing to enable the sales team on customer messaging tied to Uniphore products. This is a high-visibility role within the company, and this person will regularly interface with Uniphore executives. The ideal candidate should demonstrate a strong executive presence, be comfortable creating and delivering training, have a good understanding of an Enterprise selling motion and be results driven. Responsibilities: Developing the Enablement Vision and Strategy Develop and execute strategies to enhance the performance and productivity of the sales team Analyze the sales process, identifying areas for improvement and designing initiatives to address them Lead a team of trainers, instructional designers and enablement program managers all aligned to a single enablement vision Training Program Development Design and implement sales training programs tailored to the needs of various GTM roles Collaborate with sales leaders and subject matter experts to identify training needs and objectives Ensure GTM professionals have a thorough understanding of company products, services and industry trends GTM Content Creation Develop engaging training materials, presentations, manuals, and multimedia visual aids to support training initiatives Create sales playbooks, scripts, and case studies to enhance learning effectiveness Partner with Product Marketing to produce product training material is tightly aligned to current and future customer messaging Training Delivery Conduct in-person or virtual training sessions for new hires and existing GTM roles Facilitate workshops, role-plays, and simulations to reinforce learning and practical application of sales techniques Provide coaching and feedback on sales pitches, value selling, objection handling and closing strategies Training Delivery Maintain an enablement tech stack that aligns to the company LMS strategy, needed content management repository and onboarding Qualifications Minimum 10 years Enablement experience in B2B enterprise technology or SaaS environment The ideal candidate will have prior Enterprise selling experience Ability to create strong cross functional partnerships creating a clear enablement strategy taking into account priorities from multiple teams Excellent presentation, communication and interpersonal skills Strong understanding of sales processes, techniques and methodologies Ability to create engaging training content and materials. Certified Sales Trainer (CST) or equivalent certification (desirable) Strategic minded individual with the ability drive a long enablement vision Adaptability and flexibility to meet the evolving needs of the organization Bachelor's degree or equivalent Hiring Range: $226,100 - $282,600 - for Primary Location of USA - CA - Palo Alto The specific rate will depend on the successful candidate's qualifications and prior experience. In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life. Location preference: USA - CA - Palo Alto Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com. At Uniphore, we are building the defining Enterprise AI and automation platform to propel the planet’s most engaging customer and employee experiences. We need your help.

Salary : $226,100 - $310,900

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