Registrar

The Registrar provides effective and innovative leadership for the development, implementation, and management of a team and systems related to academic records, course inventory, course catalogs, class scheduling, and student registration. The Registrar directs, organizes and manages all of the activities related to the Academic Center, including serving as the official authorized keeper of the university’s student records. This position collaborates with academic units and select administrative departments in the strategic planning and implementation of those plans in achieving students’ academic success.

Founded in 1823, Union University is a private, coeducational liberal arts-based university offering bachelor’s, master’s, and doctoral degrees, with a total enrollment of about 2,600. The main campus is located in Jackson, Tenn., with additional campuses in Germantown and Hendersonville. A national leader among colleges and universities in promoting a Christian worldview and a Christ-centered approach to education, Union is consistently ranked among the nation’s premier Christian universities.

1. Provide vision, innovative leadership, and accountability for the management of all records and registration services performed by the Office of the Registrar. Establish an Academic Center that reflects current trends in records management through the effective use of technology.

2. Direct the operations of the Academic Center. Oversight responsibilities include the following:

3. Lead and manage Academic Center staff, including hiring, performance management, scheduling, and professional development. Foster a culture of continuous improvement, service excellence, and staff training.

4. Provide leadership in the full and effective use of existing technology systems to support the management of student registration and records. Monitor developments in related technology and develop appropriate recommendations in support of enhanced services to students and the University.

5. Maintain the accuracy, integrity, and security of student academic record information in accordance with the University’s retention policy, and the best practices as established by the American Association of Collegiate Registrars and Admissions Officers (AACRAO). Establish and maintain policies and procedures to back-up and archive student academic records.

6. Communicate effectively with the Provost, VP for Academic Administration, Deans, and Department Chairs, on policy determination, procedure changes, course transfer credit, articulation agreements and registration procedures.

7. Lead the resolution of complex student issues related to academic records and registration through research, analysis, and sound judgment.

8. Assist with preparations for commencement exercises and awards day and participate on stage in such exercises.

9. Participate and serve as a member of university committees, as determined by the Provost, to represent the Academic Center and strengthen communication between various campus agencies and institutions.

10. Develop and administer the budget for the Academic Center.

11. Maintain active engagement in professional development, remain current on regulatory and compliance issues, and participate in relevant professional organizations (e.g., AACRAO).

Graduation from an accredited college or university with a bachelor’s degree and a minimum of five years of progressively responsible experience in a registrar’s office, academic administration, or a related field involving records management, compliance, and/or student information systems; or an equivalent combination of training and experience.

The successful candidate will demonstrate a commitment to a collegial and collaborative administrative leadership style; have proven ability to think strategically, prioritize effectively, adapt to change, and act decisively; and possess strong written and oral communication, and interpersonal skills. In addition, the successful candidate will have a working knowledge of current records, registration, and enrollment policies and trends, as well as a strong understanding of technological resources (i.e. databases, report writing, etc.) as they relate to the registrar’s operations.

Preference will be given to applicants with a master’s degree, and with prior experience in a supervisory capacity.

Successful candidates must be professing Christians who are active members of a local church, enthusiastically support Union University’s Identity, Mission, Core Values, and Statement of Faith, and articulate a Christian worldview in their work and life.