What are the responsibilities and job description for the Host position at Union Square - Rosa Mexicano?
JOB DESCRIPTION | HOST
Are you ready to work where every shift feels like a celebration? At Rosa Mexicano, we combine the vibrant spirit of Mexico with an elevated dining experience — and we’re looking for passionate, upbeat Hosts to join our team!
If you thrive in a fast-paced, fun environment and love creating memorable moments for guests, this is your chance to shine. Bring your energy, hospitality, and smile — we’ll provide the rest!
Why You’ll Love Working With Us
A culture that celebrates teamwork, diversity, and genuine hospitality
Great earning potential and career growth opportunities
Dining discounts for you (and your favorite people!)
Commuter benefits & health coverage options
A place where your personality matters as much as your skills
What You'll Do
We believe in Warm Latin Hospitality, especially during first and last impressions
Welcome every guest like they’re walking into your home
Ensure every guest feels genuinely cared for in-person, over the phone, or a 3rd party vendor
Follow our Service Steps as outlined
Maintain all Health and Sanitation Standards
Keep a "never walk past a napkin on the floor" mentality
Manage the flow of the restaurant by balancing reservations, walk-ins, and table turns with confidence and grace
Anticipate guest needs — from special occasions to accessibility or seating preferences — and make them feel truly cared for
Answer phones and handle inquiries with professionalism, enthusiasm, and attention to detail
Assist with takeout/delivery/catering orders, ensuring accuracy and hospitality even beyond our doors
Communicate constantly and quietly with Management and service staff to ensure seamless service for all guests
Handle cash and POS transactions accurately and responsibly
Participate in pre-shifts, trainings, and team meetings — because we grow together
Work together with your teammates to keep the energy high and the service seamless — at Rosa Mexicano, teamwork is always on the menu
Interested? Walk in any day of the week between lunch and dinner service (2-5 PM)
Ask for a manager; we never miss the chance to meet top talent.
Skills and Qualifications
Guest Service Experience - 1 Year preferred
Ability to multi-task while staying calm, cool, and collected
Kill them with kindness
Ability to stand on your feet through a shift
High School Degree or GED required
COMPETITIVE PAY Consistent with experience
Supplemental Pay Tips
Rosa Mexicano provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.