Security/Maintenance Worker

Job Description

Organizational Summary

Union Settlement is an East Harlem based nonprofit organization founded in 1895. For over 130 years, Union Settlement has provided critical and innovative programming to children, youth, families, and older adults. As a pioneer of the settlement house movement, Union Settlement continues to meet the needs of the ever-changing East Harlem community through its core programs. Through these programs, New Yorkers gain opportunities, develop skills, and become empowered to pursue and achieve their dreams. 

Today, Union Settlement provides services through 33 program sites in approximately 28 locations. Union Settlement’s current programmatic portfolio includes the following service areas: Early Childhood Education, Youth Development and Opportunity, Family Services (including the Family Enrichment Center, the Family Childcare Network, and the East Harlem Community Partnership, NYC Benefits, Adult Education, Mental Health Services, Older Adult Centers, and Economic Development. Union Settlement serves more than 10,000 individuals and nearly 1,000 businesses every year. 

Strengthened by a dynamic, diverse, and collaborative workforce of more than 350 employees, Union Settlement also serves as a connector, convener, and advocate for East Harlem and its partners. To learn more about Union Settlement, visit www.unionsettlement, visit www.unionsettlement.org

Position: Security/Maintenance Worker  

Department: Aging, Health & Wellness

Reports to: Center Director of Jefferson Older Adult Center       

Hours: Full-time; M-F 8:30am – 4:30pm

Salary: $17.00 - $18.53 per hour                                                            

FLSA: Non-Exempt

Location: On-site

Positions Reporting to this Role: None

Position Summary:

The Security Guard/Maintenance Worker is responsible for ensuring the safety and protection of Union Settlement’s employees, visitors, and participants. The Security Guard/Maintenance Worker is tasked with patrolling the building, responding to safety and security threats, and establishing a security presence. The Security Guard/Maintenance Worker will help assist with greeting visitors and delivering first class customer service assistance. In the absence of a Maintenance Worker in the building, the Security Guard/Maintenance Worker may assist with custodial duties/tasks.

Responsibilities:

• Greets and welcomes visitors and clients. Provides visitors with a positive first impression of the organization. Provides information on programs and services when visitors come into the building. 
• Secures premises and personnel by patrolling the center; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Monitors and authorizes entrance of people in the senior center. 
• Remove trespassers from the area. 
• Secure all exits, doors and windows after end of operations. 
• Provide assistance to people in need including setting up for evening activities. 
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• During evening hours, performs routine custodial duties in order to maintain clean and sanitary facilities. 
• Custodial duties include but are not limited to: 
  • Collects and bags all garbage from the center, placing the tied bags in a closed dumpster.
  • Disinfects and cleans garbage and trashcans, and changes bags.
  • Washes and disinfect bathrooms fixtures daily with germicidal solution.
  • Using germicidal solution, wet mops all washable floors daily including kitchen, bathroom, office and activity rooms.
  • Sweep, mop, and vacuum all floors.
  • Buffing floors as needed.
• Additional duties as assigned by supervisor, Deputy Director of Aging, Health and Wellness Services, or Executive Director of Aging, Health and Wellness

Qualifications:

• High School Diploma or GED.
• Bilingual; a plus but not a requirement for the position.
• S-95 Supervision of Fire Alarm Systems license required for the position; unlicensed candidates considered but required to obtain license within 4 months of start date.
• Excellent interpersonal skills, including effective communication and patience when interacting with clients. 
• A dedicated work ethic and willing to serve the aging population. 
• Knowledge of East Harlem community. 
• An innovative and patient professional dedicated to serving aging populations.

CO R E CO M P E T E N C IE S

• LeadingOthers: Creates a sense of urgency throughout the organization on the importance of achieving outcomes. Inspires, influences, and enables team members to reach their goals
• Facilitating Change: Approaches challenges with creativity and flexibility. Demonstrates analytical thinking. Guides change to meet Union Settlement’s goals.
• Managing Performance: Evaluates and revises goals semi-annually with the team. Provides consistent supervision and documents performance highlights and concerns
• Applying and Developing Expertise: Embraces and leads the team to achieve milestones. Seeks and supports professional development opportunities for team members. Manages finances and budgets effectively
• Communicating and Collaborating: Listens well and actively engages with others with honesty and integrity and holds team accountable to the same standard

Union Settlement’s Diversity, Equity & Inclusion Commitment

Union Settlement is an equal opportunity employer. They do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.