Youth Case Manager (Hope Gardens)

Description

COMPANY DESCRIPTION: Union Rescue Mission (URM) is a 501(c)(3) nonprofit organization located in the Los Angeles Metropolitan Area. We are dedicated to serving men, women, and children experiencing homelessness and providing comprehensive emergency and long-term services to help them escape the dangerous streets of Skid Row. Established in 1891, URM is now one of the largest rescue missions of its kind in the United States and the oldest in Los Angeles. Join us at Union Rescue Mission as we bring hope and share the compassion of Christ to those devastated by homelessness. 

YOUTH CASE MANAGER POSITION SUMMARY: The Youth Case Manager will oversee, coordinate, facilitate, and maintain elementary and youth programming for 1st – 12th grade. 

YOUTH CASE MANAGER CORE WORK PRINCIPLE: Colossians 3:23 is the foundation of URM’s standard for employment, “Whatever you do, work at it with all your heart, as though you were working for the Lord and not for people.” The goal for each employee is to enrich and sustain a humble heart attitude; to enrich and sustain a mindset of serving others, treating them with kindness and truth; and to enrich and sustain a zealous desire for achieving work objectives without any ulterior motives or agendas. 

YOUTH CASE MANAGER ESSENTIAL FUNCTIONS:

• Provide comprehensive case management services for the Hope Gardens (HG) Youth Program. 
• Create, implement, and monitor individual service plans for each enrolled youth at HG. 
• Follow the Trauma Informed Care philosophy when supporting and addressing the needs of the youth and families served at HG. 
• Use Crisis intervention therapeutic effective strategies and techniques in and out the classroom such as collaborative helping strategies and harm reduction practices related to children and youth. 
• Connect the youth to resources in the community. 
• Conduct periodic assessments to evaluate social, spiritual, emotional, physical, and cognitive needs and development. 
• Work alongside Family Case Managers to ensure the youths’ needs are being met through CFT meetings, school, IEPS, the Regional Center, DCFS Parent Partners, and other outside resources. 
• Ensure that services, including counseling, case management, education, personal development, and job training, are being provided to apprentices and community assistants under the Youth Program.   
• Collaborate with community leaders, organizations, and public agencies to promote the organization's community service programs to benefit the children and youth at Hope Gardens. 
• Works alongside the Executive Program Director, Program Manager, and Chaplains to ensure students’ needs are being adequately met while at Hope Gardens. 
• Maintain accurate case logs and files for youth enrolled in the Youth Program. 
• Meet monthly with parents/guardians regarding their child’s Individual Service Plan and goals.  
• Help coordinate and assist with activities for youth trips and summer camps. 
• Local travel, as required. 
• Conduct other tasks and projects as assigned by the Executive Programs Director. 
• Commitment to URM mission, vision, and core values 
• Encourage children, youth, and guests in their faith, growth, and relationship with Jesus Christ. 

YOUTH CASE MANAGER PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job. 

• Manual dexterity required for reaching and lifting objects and operating office equipment. 
• Physically capable to supervise and engage with children and youth during recreational activities. 

YOUTH CASE MANAGER WORK ENVIRONMENT: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to allow differently abled individuals to perform the essential functions of the job within the environment. 

• Noise levels are moderate to high. 
• The office and classrooms are clean, orderly, properly lit, and ventilated. 
• This position works indoors and outdoors in highly busy areas. 

Requirements

YOUTH CASE MANAGER EXPERIENCE, EDUCATION AND LICENSURES:

• High School Diploma or GED. 
• Bachelor's degree in education, behavioral sciences, social work, or a closely related field, preferred. 
• Minimum 3 years of prior related experience. 
• Prior experience working with or serving homeless families, preferred .
• Valid driver’s license with the ability to be added to the company’s insurance policy. 

YOUTH CASE MANAGER KNOWLEDGE, SKILLS, AND ABILITIES:

• Must have excellent time management skills and ability to multi-task in a high stressed environment. 
• Ability to communicate effectively both orally and in writing. 
• Proficient in Microsoft programs such as Word, Excel, and Outlook.  
• Ability to learn proprietary computer programs. 
• Fluency in Spanish, both verbal and written, a plus. 
• Child Development and Special Education background, a plus. 
• Through the love of Christ, have a heart of compassion for those experiencing the dynamics and trauma of homelessness. 

Salary : $20 - $22