What are the responsibilities and job description for the Ticketing Account Manager position at Union Omaha?
Ticket Sales Representative
Reports to: Director of Ticketing
Direct reports: None
Location: Omaha, NE — Morrison Stadium
Position Summary
The Ticket Sales Representative is a front-line sales role responsible for generating new ticket revenue for Union Omaha across season memberships, group sales, single-game packages, and premium products. Reps are the engine of the ticketing business — they prospect, take meetings, build relationships across the Omaha and Council Bluffs market, and convert leads into long-term members and group buyers. This is an ideal role for early-career sales professionals who want to develop in a high-activity, high-coaching environment.
Key Responsibilities
- Carry an individual revenue quota across new season memberships, group ticket packages, single-game sales, and select premium inventory.
Make a high volume of outbound calls, emails, and in-person meetings to generate new business.
Build and manage a personal prospect pipeline; maintain disciplined CRM hygiene on every account.
Conduct stadium tours and in-person sales meetings at Morrison Stadium.
Develop targeted outreach into youth soccer clubs, schools, faith-based organizations, and corporate buyers across the Omaha metro.
Work game days, including ticket sales tables, in-stadium prospect meetings, and member touchpoints.
Support member renewal campaigns under the direction of the Director and Manager of Ticket Operations.
Hit and exceed daily, weekly, and monthly activity standards.
Participate in ongoing sales training, coaching, and pipeline reviews with the Director.
Qualifications
- Bachelor's degree required.
0-2 years of sales experience; prior ticket sales, B2B, or B2C sales experience a plus.
Strong work ethic and resilience; high activity tolerance.
Excellent verbal and written communication skills.
Passion for sports, soccer, or live entertainment is a plus, not a requirement.
Availability for evenings, weekends, and Union Omaha home matches.
Gameday Duties May Vary. Game Attendance is required.
Skills & Competencies
- Outbound prospecting and activity discipline
Coachability and growth mindset
Relationship building and consultative selling
CRM and pipeline hygiene
Resilience and competitive drive
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.