What are the responsibilities and job description for the Case Manager position at Union of Pan Asian Communities?
Description
Position Title: Lead Case Manager
Program: Alternatives to Incarceration (Recovery Bridge Center)
Classification: Non-exempt, Full Time
Salary: $25-$29 per hour, depending on experience
Summary and Range of Authority: Under the supervision of the Assistant Vice President, the Lead Case
Manager conducts outreach, case management, crisis intervention, and system navigation for participants
accessing services at the Recovery Bridge Center.
Essential Duties and Responsibilities:
• Provide comprehensive assessment of participant needs for case management.
• Create individualized treatment plans, and update regularly, based on needs identified on assessments.
• Assist clients in accessing needed services to address safety, health, social and material, such as food,
clothing, shelter/housing, financial assessments, legal aid, medical and mental healthcare, job training
and employment services.
• Provide short-term case management services to participants at the RBC.
• Engage and outreach with community partners for purpose of accepting referrals and providing support
and linkage to services for needs of clients.
• Serve as a member of an interdisciplinary team.
• Participate in and attend staff meetings, trainings and other meetings as assigned.
• Utilize evidence-based practices included, but are not limited to Motivational Interviewing, Housing
First, Harm Reduction and Trauma Informed Care.
• Working in partnership with McAlister and other service provides within the RBC.
• Provide culturally competent services. Work well with PEH, clients involved with the criminal justice
system, immigrants, refugees, and other culturally diverse participants.
• Complete special projects in a timely manner, and able to maintain strict confidentiality, with regard to,
sensitive or proprietary information or materials.
• Provide all documentation compliant to agency, state and county requirements within a timely manner.
• Complete assigned work timely and effectively for the program to meet contracted annual performance
goal and objectives.
• Other duties as assigned.
• All the duties and responsibilities shall be delivered in compliance with County of San Diego BHS,
County’s Statement of Work for contract and other relevant regulations.
Requirements
Required Education, Certifications/Licenses:
• A bachelor’s degree from an accredited U.S. college or University, or certified foreign studies
equivalency in psychology, counseling, social work or closely related degree.
Minimum Experience and Qualifications Required:
• Minimum of one year experience supervising peers or front-line staff providing homeless, criminal
justice, mental health or substance abuse services.
• Ability to establish and maintain supportive relationships with clients from diverse cultural
backgrounds.
• Minimum two years of working with participants experiencing homelessness, criminal justice
interactions, substance use and mental health symptoms.
• Familiarity with harm reduction, trauma informed care, housing-first and COACH principles.
• Abide by UPAC Code of Conduct and professional code of conduct.
• Must be able to drive (when needed) for business purposes to other program locations in San Diego
County. If employee drives his/her personal automobile for UPAC business, employee must have valid
California driver’s license and comprehensive automobile insurance coverage, as required by law.
Additional Preferred Education or Qualifications:
• Certified or Registered Substance Use Counselor
• Bilingual, bicultural experience preferred in one of the County of San Diego threshold languages (Spanish, Arabic,
Chinese (Mandarin), Korean, Persian, Somali, Filipino (Tagalog), Vietnamese.
Benefits:
Health & Wellness
- Employer paid health, vision, dental, life, AD&D, long-term disability, and Employee Assistance Program (EAP)
- Low-cost Aetna HMO plan ($20 monthly employee premium)
- Pet Insurance, voluntary life, critical illness, and accident insurance
Paid Time Off
- Up to160 hours of PTO accrued per year during the first 5 years of employment
- 40 hours of sick leave available per fiscal year
- 12 paid holidays (including two days for New Year’s and Christmas)
- 1 floating holiday per fiscal year
- Bereavement Leave: 5 days off (3 paid)
Workplace Flexibility
- Hybrid work schedule (available for select programs/positions)
Financial Benefits
- 403 (b) retirement plan
- Free access to a financial advisor
- Bilingual pay differential (available for select programs)
- Eligibility for student loan reimbursement (varies by program/position)
Professional Development
- Clinical supervision for registered associates, counselors, and peer support staff
- Partnerships with numerous universities/schools for internship placements
Salary : $25 - $29