What are the responsibilities and job description for the Front Desk Representative for Oral Surgery Office position at Union Mill Oral Surgery & Dental Implant Center?
About the Role:
Union Mill Oral Surgery & Dental Implant Center in Mount Laurel, NJ is looking for a friendly and organized Front Desk Representative to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated dental specialty team where your people skills and attention to detail will make a real difference in the patient experience.
Responsibilities:
- Greet and check in patients, ensuring a warm and professional front office experience
- Answer and manage incoming phone calls, schedule appointments, and handle patient inquiries
- Collect co-pays, process payments, and close end of day reports
- Maintain accurate patient records and update demographic and insurance information in practice management software
- Receive and request referral documentation and follow up with referring dental offices
Requirements:
- Prior experience in a dental, oral surgery, or medical front office setting preferred
- Familiarity with dental insurance verification and billing processes
- Proficiency with dental practice management software, our office uses Sensie
- Strong communication and interpersonal skills with a patient-first attitude
- Highly organized with the ability to multitask in a fast-paced specialty office
- Professional appearance and demeanor with a positive, team-oriented mindset
- High school diploma or equivalent required; additional dental administrative training a plus
About Us:
Union Mill Oral Surgery & Dental Implant Center is a trusted specialty practice in Mount Laurel, NJ, dedicated to providing exceptional oral surgery and dental implant care in a comfortable, patient-centered environment. Our referring doctors choose us for our expertise, compassionate approach, and commitment to outstanding outcomes. Our team thrives in a supportive, professional atmosphere where every member plays a vital role in delivering top-tier care.
Salary : $25 - $28