MTR - Auto Technician - B Level

UGM MOTORS

UGM considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of UGM have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions and sharing the Gospel.

SUMMARY OF POSITION:

This role functions as an experienced technician who can perform diagnosis and repair of most vehicle components with little supervision required. He/she has demonstrated mastery on most vehicle systems and is able to accurately diagnose and repair them. Expected flat-rate efficiency level is 110% . In order to move to the A-Level, the B-level technician will need to meet all the requirements of both the C-Level and B-Level technician and will have demonstrated accurate diagnosis and repairs without the need of assistance or supervision.

DUTIES & RESPONSIBILITIES:

Key Result Area #1: Vehicle Repairs

• Diagnostics & Repair: Diagnose and repair routine to intermediate mechanical and electrical malfunctions (engines, transmissions, suspension, brakes).
• Maintenance: Perform complex preventive maintenance and services, including HVAC, fluid flushes, and alignments.
• Safety Inspection: Examine vehicles to determine if further safety or service work is required.
• Documentation: Accurately document all work performed in the shop management system.
• Efficiency: Perform work efficiently and accurately, adhering to shop or factory standards.

Key Result Area #2: Mentorship & Customer Service

• Mentorship: Assist and guide lower-level (C-Level/Apprentice) technicians.
• Communication: Communicate with parts staff to obtain necessary parts and inform service advisors on job progress.

SKILLS & QUALIFICATIONS:

• A "B-level" technician is expected to actively hold or be working towards ASE certifications.
• Proven skills in steering, suspension, brake systems, light diagnostics, and general engine repair.
• Strong understanding of automotive systems, proficiency with diagnostic equipment, and proficiency with electronic service information tools.
• Independence: Expected to work without direct supervision on most maintenance and repair tasks.
• Computer literate with good proficiency using Word, Excel, Outlook, Office 365, UKG HR; able to complete documents, reports, and accurate records.
• Excellent communication skills including written, verbal and instructional.
• Flexible to variable shift times and punctuality.
• Prove to be teachable and organized with the ability to manage multiple projects/tasks at once; able to listen and follow instructions.
• Valid driver’s license - required.
• Clean driving record and insurable by UGM driver safety program standards - required.

WORKING CONDITIONS/PHYSICAL FACTORS:

Occasionally = 1%-33%; Frequently = 34%-66%; Continuously = 67%-100%

• Ability to lift up to 50 lbs - frequently.
• Ability to work in a standing position for long hours and in various weather conditions - continuously.
• Proficiency in operating specialized automotive equipment - frequently.
• Requires working indoors and outdoors - continuously.
• Requires climbing stairs, sitting, standing, bending, and reaching – continuously.
• Requires a sustained level of high energy, stamina, and the ability to move about all of the facilities on a regular and ongoing basis – frequently.
• Requires the ability to hear, see, and speak clearly – continuously.

EQUIPMENT/TOOLS USED:

• Equipment: Must own a comprehensive set of automotive hand tools.

EDUCATION/EXPERIENCE:

• Education: High school diploma or equivalent; vocational training highly preferred.
• ASE Certifications: Minimum of two to four (2-4) active ASE certifications (typically A4, A5, A6, A7, or A8) are strongly preferred.
• Experience: Proven three to five (3-5) years of documented experience in a professional repair shop, typically including previous work as a C-Level technician.

REQUIREMENTS:

Union Gospel Mission is a privately funded 501(c)3 non-profit, evangelical Christian ministry. Our designated purpose is religious, and we are a Christ-centered ministry which is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and Statement of Purpose. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in all the ministry activities of Union Gospel Mission.
• Subscribe to Union Gospel Mission Statement of Faith and UGM Distinctives upon hire and continuously while employed.
• Adhere to Union Gospel Mission Employee Handbook.

TASKS B-Level Technician:

• Uses gauges, special tools, and specialized equipment to diagnose mechanical problems or failure.
• Performs wheel alignments and balances wheels.
• Installs and/or adjusts brakes, heaters and defrosters.
• Replaces worn or broken parts.
• Operates vehicles to diagnose problems and validate that repairs have been properly completed.
• Shop equipment as necessary: Construct, maintains or services equipment.
• Repairs gasoline and diesel engines.
• Repairs equipment and machinery as necessary.
• Perform duties of C-level technician, as required.

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