What are the responsibilities and job description for the Bartender position at Union Country Club?
Department: Food & Beverage
Reports To: Director of Operations
Takes Direction From: Lead Server and Sous Chef on Duty
Location: 1911 Group – Union Country Club
Job Title: Bartender
Position Overview:
The Bartender is responsible for preparing and serving drinks to members and guests at the country club’s bar, dining area, or event venues. This role requires an in-depth knowledge of beverage service, a strong focus on customer satisfaction, and an ability to maintain a polished and professional appearance. The bartender should be skilled at crafting both classic and contemporary cocktails, managing inventory, and maintaining the cleanliness and organization of the bar
Key Responsibilities:
Below are the general responsibilities and expectations for a Lead Server at UCC; this is not an exhaustive list and should be known that this can expand and include all other duties as assigned by the manager.
- Customer Service:
- Greet members and guests promptly and courteously
- Offer personalized drink recommendations and ensure that all orders are accurately prepared
- Always maintain a friendly and professional demeanor
- Handle member complaints and resolve issues in a calm, professional manner
- Beverage Preparation:
- Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks
- Follow recipes for classic and signature cocktails
- Monitor guest consumption and ensure responsible alcohol service
- Ensure the highest standards of quality in all beverages served
- Bar Maintenance:
- Maintain cleanliness and organization of the bar area, including cleaning glassware, tools, and countertops
- Stock and replenish the bar with liquor, mixers, garnishes, and other supplies
- Check bar inventory regularly and report low stock levels to management
- Mop behind the bar
- Vacuum restaurant floors as needed
- Maintain a clean and sanitary work environment in compliance with health and safety regulations
- Event Service:
- Assist in setting up and serving drinks at private events, golf tournaments, banquets, or other country club functions
- Provide high-level service during events, including crafting signature drinks or managing beverage stations
- Work with event planners to ensure the beverage service matches the event’s needs and expectations
- Cash Handling and Transactions:
- Accurately process orders and payments using the club’s POS system
- Handle cash, credit card transactions, and tips in a secure and responsible manner
- Reconcile cash drawers and ensure that all transactions are recorded accurately
- Health and Safety Compliance:
- Adhere to all liquor laws, health codes, and country club policies
- Check IDs to ensure that all guests consuming alcohol are of legal age
- Ensure proper hygiene and cleanliness in accordance with club standards
- Team Collaboration:
- Work closely with other bartenders, servers, and kitchen staff to ensure smooth operation during busy periods
- Assist in training new bar staff or interns as needed
- Support other team members during peak hours or high-demand events
Qualifications:
- Education:
o High school diploma or equivalent is preferred; bartending certification or mixology training is a plus
- Experience:
o Previous bartending and/or mixologist experience, preferably in an upscale or country club environment
o Previous experience in food service, preferably in an upscale or country club environment
- Skills:
- Expertise in classic and contemporary cocktails, beer, and wine knowledge
- Strong customer service and communication skills
- Ability to multitask and stay organized during busy times
- Knowledge of alcohol laws and responsible service
- Familiarity with POS systems and cash handling procedures
4. Physical Requirements:
o Ability to stand for extended periods
o Ability to lift and carry heavy items, including kegs, boxes, and supplies
o Ability to work in a fast-paced environment, particularly during peak hours
5. Personal Presentation:
o Clean uniform and appropriate pants / skirts as determined by the management staff and season
o Arrive to ready to work with hair pulled back and out of the face
o Minimal and tasteful makeup
o Minimal jewelry
6. Working Conditions:
o The bartender will work in an indoor bar or event space, and occasionally outdoors (during events)
o The job requires working during evenings, weekends, and holidays, especially for country club events or gatherings
7. Desirable Traits:
o Strong interpersonal skills and ability to interact with members and guests in a courteous and professional manner
o Presents cool under pressure and able to make
o Attention to detail and the ability to maintain high standards of service
o A passion for mixology and a genuine interest in hospitality
This job description is intended to convey information essential to understanding the scope of the position and is not intended to be a comprehensive listing of tasks or responsibilities
Pay: From $15.00 per hour
Expected hours: No more than 28 per week
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $15