Global Controller

UnifyCX is growing and we are looking for an experienced Global Controller to join our motivated and ambitious team.

What Will You Do?

As the Global Controller, you will represent UnifyCX in building trustworthy, long-term partnerships with internal and external stakeholders. This role will oversee financial reporting across multiple-geographies to ensure accurate, timely reporting and compliance with all applicable reporting requirements.

Ideal candidates for this position will be outgoing, intelligent, dependable, and ready to take their career to the next level with a growing company. We are seeking individuals who are strong, articulate communicators that know the importance of a partnership. The perfect candidate will have broad experience in accounting/finance with priority given to those that have significant experience in tax planning (corporate, personal, transfer pricing, etc.)

As The Global Controller, You Will

• Prepare and publish timely monthly & quarterly financial statements;
• Prepare and execute investor communications, board meeting materials, and other communications as necessary;
• Coordinate with external accounting teams for regulatory filings, including but not limited to income tax reports, transfer pricing reports and monthly/quarterly payroll reports in various geographies;
• Establish, implement, manage and monitor critical accounting and reporting policies, processes and associated metrics;
• Lead annual budgeting process and monthly forecast updates;
• Prepare ad hoc reports, in coordination with other staff, to evaluate business performance and/or make decisions about future growth opportunities;
• Work closely with management team, set standards and drive compliance across the entire organization;
• Communicate with clients, advisors, vendors, and team members to deliver exceptional service;
• Coordinate with payroll services and employee benefits providers;
• Manage various projects for multiple entities and/or individuals with varying levels of complexity.
  
  

Who You Are

To be considered, candidates are expected to have the following:

• Bachelor's degree in Finance or Accounting; MBA preferred
• 10 years combined experience accounting and financial reporting in a global, multi-company environment
• Strong working experience with GAAP and technical accounting principles, laws, and regulations; ability to quickly learn and adapt to new regulations
• Must have strong analytical skills, and the ability to work well within team concept with minimal supervision or direction
• Excellent communication skills required (both verbal and written)
• Ability to influence all levels in the organization which includes financial and non-financial business partners
• Must be detail-oriented, analytical, conscientious and industrious, with the ability to handle changing priorities and tight time frames
• Highly organized and detail oriented
• Extensive project management experience
• Proven ability to maintain confidential information
  
  

Preferred Skills/Qualifications

• Experience in public accounting
• CFP® or CPA preferred
• Acumatica ERP
  
  

Who We Are

UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.

UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.