What are the responsibilities and job description for the Logistics Account coordinator position at Unified Logistix Group?
Account Coordinator (Customer Experience)
Who We Are
At Unified Logistix Group, we are committed to delivering exceptional service and creating seamless experiences for our customers. Our team takes pride in being responsive, detail-oriented, and dedicated to building strong, lasting relationships with our clients.
About The Role
We’re looking for a motivated and detail-oriented Account Coordinator to join our team. In this role, you’ll play a key part in supporting our customers by ensuring clear communication, timely updates, and a smooth overall experience from start to finish.
If you enjoy helping people, staying organized, and being part of a collaborative team, this is a great opportunity to grow your career.
What You’ll Do
Who We Are
At Unified Logistix Group, we are committed to delivering exceptional service and creating seamless experiences for our customers. Our team takes pride in being responsive, detail-oriented, and dedicated to building strong, lasting relationships with our clients.
About The Role
We’re looking for a motivated and detail-oriented Account Coordinator to join our team. In this role, you’ll play a key part in supporting our customers by ensuring clear communication, timely updates, and a smooth overall experience from start to finish.
If you enjoy helping people, staying organized, and being part of a collaborative team, this is a great opportunity to grow your career.
What You’ll Do
- Serve as a primary point of contact for client inquiries, delivering prompt and professional support
- Assist with order entry, tracking, and scheduling to ensure a seamless customer experience
- Collaborate with internal teams to ensure requests are handled accurately and on time
- Proactively communicate updates and status information to clients
- Maintain accurate customer records, documentation, and account details
- Help resolve service concerns quickly and professionally, ensuring customer satisfaction
- Support reporting and provide insights to help improve the overall customer experience
- 1–2 years of experience in customer service, account coordination, or a related role
- Strong organizational skills and ability to manage multiple priorities
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook); CRM experience is a plus
- A positive, solution-oriented mindset with strong attention to detail
- Ability to work independently while contributing to a team environment
- Able to work in a fast paced environment.
- Will require lots of walking from office to warehouse updating orders.
- Opportunities for growth and career development
- Supportive, team-oriented environment
- A company that values exceptional service and strong relationships
- Health, dental, and vision insurance options
- Paid time off
- Full-Time | In-Person
Salary : $20 - $22