What are the responsibilities and job description for the IT Consultant position at Unified Engineering?
We are a growing engineering consulting firm seeking a skilled and motivated IT Consultant to support both our internal teams and external clients. This role is ideal for someone who enjoys solving complex technical challenges, working in a fast-paced environment, and partnering with engineers and business leaders to deliver reliable, secure, and scalable technology solutions.
Position Summary
The IT Consultant will play a dual role—supporting internal IT operations while also delivering consulting services to external clients. This position requires a blend of technical expertise, customer service, and project management skills to ensure successful outcomes across multiple environments.
Key Responsibilities
Internal IT Support
- Maintain and support company IT infrastructure, including networks, servers, and end-user systems
- Provide helpdesk support and troubleshoot hardware, software, and connectivity issues
- Manage user accounts, permissions, and system access
- Ensure data security, backups, and disaster recovery processes are in place
- Evaluate and implement new technologies to improve efficiency and performance
- Support engineering software platforms and collaboration tools
Client Consulting Services
- Assess client IT environments and recommend practical, cost-effective solutions
- Design and implement network, cloud, and system improvements
- Provide on-site or remote technical support to clients as needed
- Develop documentation, reports, and system diagrams
- Manage multiple client projects, timelines, and deliverables
- Build strong relationships through responsive and professional service
Qualifications
Required
- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- Strong knowledge of:
- Networking (LAN/WAN, firewalls, VPNs)
- Windows environments and Microsoft 365
- Cloud platforms (Azure, AWS, or similar)
- Experience with cybersecurity best practices
- Excellent troubleshooting and problem-solving skills
- Strong communication skills with both technical and non-technical users
- Ability to manage multiple priorities and work independently
Preferred
- Experience working in an engineering, architecture, or consulting environment
- 4 years of IT support, systems administration, or consulting experience
- Relevant certifications (CompTIA, Microsoft, Cisco, AWS, etc.)
- Familiarity with CAD or engineering software environments
- Experience with virtualization technologies
- Project management experience or Agile exposure
- Local Candidates within 1 hour of Kalamazoo
Work Environment
- Hybrid work environment (office, remote, and client sites)
- Occasional travel to client locations may be required
- Collaborative, team-oriented culture supporting innovation and growth
How to Apply
Submit your resume to Careers@Unifiedeng.com