What are the responsibilities and job description for the Wheelchair Passenger Agent FT PM Shift position at Unifi?
Requirements and Description
- Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
- Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
- Oversee all customer services issues related to wheelchair-bound customers.
- Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
Seasonal Wage
Additionally, a seasonal rate of $2 per hour will be paid as part of an incentive pay if your total hours worked exceed thirty-five (35) per workweek. This seasonal rate will be paid on a weekly basis and is subject to deductions for taxes and other withholdings as required by law. This additional pay may be discontinued at any time and will be communicated in advance. Seasonal wages are included in overtime calculation for hours worked in excess of forty (40) per week, or as otherwise required by law.
Two weeks pay
You will be required to complete certain pre-joining activities prior to your first day, including but not limited to, badging, and fingerprinting. Unifi will pay for your time spent during these activities at a rate of $7.25 per hour, for up to a total of 40 hours over a two-week period, totaling up to 80 hours. You must remain in contact with Unifi during this period to ensure pre-joining is completed in a timely manner.
- Flight Benefits - exclusive travel privileges for yourself and your family
- Competitive pay with daily access to earned wages
- Paid holidays and Paid time off
- Comprehensive Medical, Dental, and Vision Insurance
- 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
- Exclusive Discounts and Additional Wellness programs
Salary : $2 - $7