What are the responsibilities and job description for the Airport Customer Service Supervisor ATW position at Unifi?
JOB REQUIREMENTS: Requirements and Description Unifi has decades of
experience in the aviation services industry. We continue to innovate,
adapt, and grow by leaning on our experience and expertise in airline
ground services. Our vision is to be the most respected company by
providing exceptional experience getting aircraft and passengers to
their destination safely. We are seeking individuals to join our growing
team who are passionate, have integrity, and have empathy for how their
words and decisions affect our employees, customers, and partners. Join
our team and see where the flight benefits take you. Job Summary:
Responsible for leading a team of agents and providing customer service
to passengers for all aspects of arrivals, ticketing, check-in including
boarding, baggage services, reservations, and any other queries or
complaints. Benefits: Flight Privileges: Offered after 30 days for
employees and eligible family members! Weekly pay for hourly employees
(CA Employees are paid bi-weekly) Full time starts at 30 hours per week!
Paid time off (for full-time employees). Comprehensive Medical, Dental
and Vision Insurance (for full-time employees). 401k for all employees.
Exclusive Discounts And Additional Wellness Programs. Job Duties
Leading a team of agents in customer service duties. Assist passengers
with a friendly welcome, through arrival and check-in process, including
support for passengers with special needs such as unaccompanied minors,
VIP passengers and passengers needing wheelchair assistance. Handle all
aspects of ticketing and check-in by operating a computerized system.
This includes boarding, baggage service, reservations and resolving
related complaints and problems. Direct passengers through Customs,
Immigration, and Quarantine. Assist ramp agents to ensure that
wheelchairs, strollers, and gate-checked bags are made available for
loading upon departure and delivery to passengers upon arrival. Push
wheelchairs with passengers through all areas of the airport. Monitors
and enforces safe working conditions in accordance with regulatory
requirements, Unifi policies and safety procedures, and all applicable
laws. Promotes and adheres to policies concerning Safety,
Anti-Harassment and Equal Employment Opportunity. Perform other related
duties as assigned within the appropriate skill, experience and,
capabilities expected for this position. Complete work in a safe and
secure manner, following company safety and operational standards
Immediately report safety and security incidents as well as potential
hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications: High School diploma, GED or equivalent education. Must
be at least 18 years of age. Must be able to obtain credentials required
As Per Airport Or State Or Customs Requirements. Preferred
Qualifications: One year of relevant work experience in the aviation or
ground handling\... For full info follow application link. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/26701BB818054B20
experience in the aviation services industry. We continue to innovate,
adapt, and grow by leaning on our experience and expertise in airline
ground services. Our vision is to be the most respected company by
providing exceptional experience getting aircraft and passengers to
their destination safely. We are seeking individuals to join our growing
team who are passionate, have integrity, and have empathy for how their
words and decisions affect our employees, customers, and partners. Join
our team and see where the flight benefits take you. Job Summary:
Responsible for leading a team of agents and providing customer service
to passengers for all aspects of arrivals, ticketing, check-in including
boarding, baggage services, reservations, and any other queries or
complaints. Benefits: Flight Privileges: Offered after 30 days for
employees and eligible family members! Weekly pay for hourly employees
(CA Employees are paid bi-weekly) Full time starts at 30 hours per week!
Paid time off (for full-time employees). Comprehensive Medical, Dental
and Vision Insurance (for full-time employees). 401k for all employees.
Exclusive Discounts And Additional Wellness Programs. Job Duties
Leading a team of agents in customer service duties. Assist passengers
with a friendly welcome, through arrival and check-in process, including
support for passengers with special needs such as unaccompanied minors,
VIP passengers and passengers needing wheelchair assistance. Handle all
aspects of ticketing and check-in by operating a computerized system.
This includes boarding, baggage service, reservations and resolving
related complaints and problems. Direct passengers through Customs,
Immigration, and Quarantine. Assist ramp agents to ensure that
wheelchairs, strollers, and gate-checked bags are made available for
loading upon departure and delivery to passengers upon arrival. Push
wheelchairs with passengers through all areas of the airport. Monitors
and enforces safe working conditions in accordance with regulatory
requirements, Unifi policies and safety procedures, and all applicable
laws. Promotes and adheres to policies concerning Safety,
Anti-Harassment and Equal Employment Opportunity. Perform other related
duties as assigned within the appropriate skill, experience and,
capabilities expected for this position. Complete work in a safe and
secure manner, following company safety and operational standards
Immediately report safety and security incidents as well as potential
hazards in line with the Unifi Fair and Just Culture Policy.
Qualifications: High School diploma, GED or equivalent education. Must
be at least 18 years of age. Must be able to obtain credentials required
As Per Airport Or State Or Customs Requirements. Preferred
Qualifications: One year of relevant work experience in the aviation or
ground handling\... For full info follow application link. \*\*\*\*\*
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/26701BB818054B20