Apartment Community- Maintenance Manager

Required Qualifications:

• EPA certifications Type I and II
• CPO Certification
• Three years general maintenance/facilities experience, in an apartment setting
• Minimum 1-year supervisory experience in an apartment setting

Position Summary:

Under the supervision of the Community Director, the Service Manager is responsible for the overall appearance, maintenance, and repair of the apartment community. The Service Manager coordinates and supervises the maintenance staff and actively participates in the maintenance for the entire community while promoting resident satisfaction. In addition they are responsible for supervising the work performed by outside contractors. The Service Manager position requires the ability to serve on-call, as scheduled or necessary; an emergency on call rotation is a requirement of this position.

Essential Job Functions:

• Order, store, and maintain inventory of equipment, supplies, and materials while operating within approved maintenance budget.
• Diagnose and perform maintenance/repair on A/C and heating, electrical and plumbing systems, water and sewer lines, stairs, gates, fences patios, railings, roofing, gutters, tile, carpet, flooring, fireplaces, ceiling fans, appliances, shutters, doors, cabinets, windows, gas and electric boilers, walls and ceilings, security systems, pool area and other equipment as required.
• Under the direction of the Community Director, supervise and schedule maintenance activities for apartment community and maintenance staff. Including but not limited to, apartment make-readies, service requests and staff scheduling so that service is available 24 hours a day, seven days a week.
• Provide input to Community Manager in determining needs for next fiscal year budget.
• Walk vacancies to determine make-ready needs. Ensure all cleaning/repairs/replacements necessary for an apartment to be occupied are completed. If major appliances or carpets need replacing, discuss with Community Director before taking action. Report all made-ready units to the Community Director for approval.
• Participate in preventative maintenance to include pool, exterior lighting, filter changes, company provided equipment and apartment inspections.
• Communicate assignments and major tasks to maintenance employees. Make sure they have all the instructions necessary to complete assignment properly.
• Provide input to Community Director regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
• Understands and adheres to OSHA standards and requirements and trains team on safety procedures, and the use of personal protective devices.
• Assist Community Director in recruiting and interviewing potential staff members.
• Must be available to work days, nights, evenings, and weekends, as necessary.
• Ensure a professional appearance and manner for oneself and all personnel at all times.
• Miscellaneous duties as required.

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.

Success Factors/Job Competencies:

• Proficiency with Microsoft Office suites (Outlook, Word, Excel, PowerPoint, etc.)
• Operate financially within the approved budgets
• Must have the ability to develop, maintain, and foster relationships at every level among the organization and with external customers and vendors
• Excellent organizational ability to establish priorities, organize workload, handle multiple tasks and meet deadlines in a fast-paced working environment
• Must be able to read and comprehend instructions, correspondence and memos
• Ability to exercise initiative, problem solving and decision-making skills.
• Must have the ability to effectively communicate with residents, vendors and other employees of the organization
• Must be able to manage conflict constructively, provide strategic direction, and manage the performance of maintenance staff members
• Can make and implement decisions under conditions of risk and/or uncertainty
• Strong working knowledge and technical ability of all aspects of building maintenance and repair
• Strong leadership and customer service skills
• Ability to travel (up to 10%) for training, conferences, and other sites as needed.
• Knowledge of Yardi.

Physical Demands/Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing duties of the job, incumbent is often required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must often lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay: $60,000.00 - $66,000.00 per year

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $60,000 - $66,000