Operational Assistant

Job Description:

Position Summary: The Operational Assistant position will serve in a front facing capacity to customers, employees, and other visitors while maintaining a hand in other vital administrative duties. This position will also provide day to day administrative support for the Human Resources department. The position requires someone who possesses a friendly and outgoing personality, and a strong ability to multi-task.

Essential Duties & Responsibilities

Operational support:

• Greet and assist corporate visitors (customers, employees, and other visitors) at front desk reception area
• Provide general administrative duties such as: scanning documents, sorting and dispersing mail
• Arrange conference calls, meeting logistics, conference room reservations, and training required by department as needed
• Design and create presentations, reports, and newsletters etc. on behalf of the Plant using various mediums such as PowerPoint and desktop publishing computer software
• Employee ID badge maintenance (creation, replacement, and access)
• Answering and fielding calls from the front reception to the appropriate parties.
• Role in emergency response process

HR/Payroll support:

• Assist with staffing and communication with various agencies
• Schedule candidate interviews
• HRIS data administration
• Employee on-boarding
• Responding to employee inquiries
• Maintain employee files (create new hire files, add documents to existing files, and clean up as necessary)
• Assist HR with new hire orientation by compiling welcome packets, reserving rooms, ordering lunches and coordinating calendars with required parties
• Assisting/Supporting HR staff with various projects as they arise
• Process e-Verify and notify HR with any non-matches
• Assist with the coordination of all employee related activities, such as training, health fairs, general meetings, employee recognition program, holiday and special events, etc.
• Responsible for the maintenance of all employee related bulletin boards to ensure compliance and up to date information
• Set up employees in timekeeping system
• Assisting with LMS (Learning Management System) follow-up and assisting employees with any login troubleshooting to the Clients’ portal and payroll system
• Support and coordination as it relates to established community relationships (setting up community events and partnerships)

Knowledge, Skills & Qualifications

• Maintain a high level of confidentiality when dealing with sensitive employee information
• Completes work with limited degree of supervision
• Demonstrated capability and knowledge of Microsoft Office (i.e. Excel, Word, Access, Outlook and PowerPoint)
• Strong teamwork, interpersonal, and organizational skills
• Effective oral and written communication skills
• High degree of initiative and demonstrated ability to work with frequently changing priorities and a strong attention to detail
• Ability to be flexible; willing to take assignments within different areas of the company
• Work on special projects as they arise

Education and Experience

• High School Diploma or equivalent GED required
• Bachelor’s degree with a focus in HR preferred
• Previous experience as a HR Administrator or Intern preferred

Minimum Qualifications

• Must be at least 18 years of age

Physical Requirements and Work Environment

This is largely a sedentary role.

• This job operates in a professional office environment and routinely uses standard office equipment.
• While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.