What are the responsibilities and job description for the Business Analyst position at UNICOM Technologies Inc?
Business Analyst (Hybrid - Milwaukee, WI)
Must haves are highlighted below
Location: Milwaukee, WI (Hybrid - 1-2 days onsite per week)
Position Summary
We are seeking a highly adaptable and process-driven Business Analyst to support enterprise application implementations, business process improvements, and operational initiatives. This role serves as the bridge between business stakeholders and technical teams, ensuring business requirements are translated into effective solutions while supporting testing, documentation, change management, and successful system adoption.
The ideal candidate has experience working in regulated industries such as construction, utilities, engineering, government, manufacturing, or similar environments and is comfortable managing multiple initiatives in a fast-paced setting.
MUST HAVE QUALIFICATIONS
- 5 years of Business Analyst experience with full Software Development Lifecycle (SDLC) involvement.
- Strong experience with requirements gathering, business process mapping, functional documentation (BRD/FSD), and stakeholder facilitation.
- Hands-on experience with Microsoft Office 365, SharePoint, and Visio.
- Process-oriented, adaptable, and capable of managing multiple projects and changing priorities.
- Experience working in regulated industries (Construction, Utilities, Government, Engineering, Manufacturing, or similar).
- Willingness to work 1-2 days per week onsite in Milwaukee, WI.
Additional Qualifications
- Experience supporting visitor management systems, iPad kiosk solutions, distributed workforce systems, or other enterprise operational platforms.
- Experience with data mapping, data governance, and system integrations.
- Strong understanding of change management and organizational readiness.
- Experience creating training materials, user guides, and support documentation.
- Familiarity with Agile and Waterfall methodologies.
- CBAP or Prosci Change Management certification is a plus.
Key Responsibilities
- Partner with business stakeholders to gather, analyze, and document business and functional requirements.
- Facilitate workshops and meetings to define business processes and solution designs.
- Create Business Requirements Documents (BRDs), Functional Specifications, workflows, and process maps.
- Analyze current business processes and recommend process improvements.
- Coordinate with technical teams to ensure successful solution delivery.
- Develop and execute test plans, test scripts, and support User Acceptance Testing (UAT).
- Track defects, issues, and project risks through resolution.
- Document data flows, integrations, and business rules.
- Develop user guides, training materials, and support organizational change management activities.
- Support system implementations, upgrades, and post-production issue resolution.
- Build strong relationships with business users and provide excellent customer support throughout project lifecycles.
Must haves
- Business Analysis
- Requirements Gathering
- Business Process Improvement
- Process Mapping
- Functional Design
- SDLC
- UAT
- Microsoft 365
- SharePoint
- Visio
- Documentation
- Change Management
- Data Mapping
- Data Governance
- Root Cause Analysis
- Stakeholder Management
- Enterprise Applications
- Excellent Communication Skills