Senior Hardware/Quality Assurance Sustaining Engineer

SUMMARY:

Coordinates the qualification/quality and sustained engineering efforts associated with UNICOM Engineering’s custom designed servers as well as commodity servers and server components.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Validate the performance of server electronics, mechanicals and user documentation against Application Deployment Requirements (ADR), Marketing Requirements Document (MRD) and/or Statements of Work (SOW).
• Validate features and performance using accelerated stress and margining test methodologies.
• Define and execute test strategies for the qualification of server components including but not limited to disk drives, peripheral cards, processors and memory.
• Release components for use in new and existing designs. Create documentation where required.
• Manage new product introduction, and existing product changes using Product Lifecycle Management (PLM) tools. e.g. Engineering Change Orders (ECO), Part Number Requests (PNR), Product Change Notifications (PCN).
• Support the validation and documentation of prototype platforms for use by customers in early stage evaluations as well as provision systems for functional regulatory lab tests.
• Perform level 3 failure analysis to determine root cause on field returns and manufacturing yield issues requiring escalation from Support. Work directly with suppliers when required to address design or quality issues.
• Collaborate with quality engineers, manufacturing engineers, and production personnel at UNICOM Engineering to address product issues.
• Learn about company’s business as appropriate. Shows up to work on time and attends work as scheduled.
• All other duties as requested by supervisor or department head.

COMPETENCY QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If an employee does not meet the required competency level in any area, a required development training plan will be implemented.

Job-Specific Competencies:

(Education and/or years of experience; technical and/or analytical; software or applications; department and/or position specific; internal or external certifications required)

• Bachelor’s degree in Engineering or equivalent, plus 3-5 years direct industry experience.
• Associate’s degree in Engineering or equivalent, plus 8-10 years direct industry experience.
• Proficient in use of MS office applications, including Word, Excel, Visio, and Project.
• Ability to coordinate with a team of engineers to create, execute and review appropriate test strategies.
• Demonstrate proficiency in the use of Windows and Linux OS operating in a server environment.
• Demonstrate knowledge in the use of standardized computer server test software.
• Experience in the debug of electrical systems comprised of high speed digital and analog power subsystems.
  • Oscilloscopes, Logic Analyzers, Bus Analyzers.
  • Communication Analyzers; Ethernet, Fiber Channel, USB, iSCSI/SATA/SAS.
• Knowledge of PC based server systems, their architectures and the various peripheral components.
  • Server class processors and chipsets; Intel Pentium, Xeon; AMD Celeron, Opteron.
  • Interface and I/O standards; ATA/SATA, SAS/iSCSI, Ethernet, Fiber Channel, USB, RS232, I2C IPMI, ATCA, PCI-E, etc.
  • Server Components, Hard Disk Drives/SSDs/Flash; IDE, PATA, SATA, SAS, iSCSI, FC, Network Interface Cards, Server/Shelf Management controllers, RAID Controllers, Packet Processors, Telephony.
  • Main Logic Board/Server subcomponents; BIOS, BMC, IPMI management, PCI-E Risers, Power Supplies, Cooling Fans, Backplanes/Midplanes, etc.
• Ability to generate accurate and thorough test plans.
• Ability to understand basic thermal analysis of electronics.
• Ability to understand basic electrical principals.
• Ability to document, track and document project progress and work independently as well as on a team.
• Ability to follow all applicable Business Management System (BMS) processes.

Management Competencies:

(Management experience required)

• Ability to manage product qualification projects.

Core Competencies:

(Other core requirements including communication, presentation, language, math, and reasoning skills)

• Ability to read, write and speak English. 
• Ability to compose reports and correspondence. 
• Excellent written and verbal communication skills.
• Know and follow established company core values.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; to sit, stand, walk; and to talk and hear. Specific vision abilities required by this job include close vision and the ability to adjust focus.

• Lifting Requirement:    50 pounds
• Lifting Limitations:        50 pounds

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.

COMPANY DESCRIPTION

UNICOM Engineering is a Strategic OEM Integration Partner; starting with scalable and reliable hardware, combined with a suite of services from design engineering to system integration, logistics, regulatory and trade compliance, as well as support. UNICOM Is known best for its solution design technologies, integration expertise, and unique deployment capabilities. UNICOM is proud to be in compliance with ISO 27001, ISO 9001, ISO 14001, and TL9000; assuring that customers receive high-reliability products and services that meet or exceed industry standards. With primary facilities Plano, TX, Canton, MA, and Galway, Ireland, UNICOM continues to maintain one of the largest portfolios of purpose-built turnkey platforms.  For additional information, visit: www.unicomengineering.com or follow us on LinkedIn.

UNICOM’S VISION

To provide technology solutions to enable innovators to drive digital transformation and exceptional experiences

UNICOM’S MISSION

Enabling global technology companies to deliver innovation while providing superior brand protection

UNICOM’S CORE VALUES

Integrity, Partnership, Flexibility, Innovation, Flawless execution

PERKS OF WORKING AT UNICOM

Employees of UNICOM have a wide range of benefits available to them such as Medical, Dental, Vision, Healthcare and Dependent Care FSA, Voluntary Life Insurance Plans, and 401(k). UNICOM provides its employees with Basic Life and AD&D Insurance, Long Term Disability Insurance, and Short-Term Disability Insurance. In addition to accrued PTO, UNICOM offers 8 paid holidays plus 2 floating holidays each year. UNICOM provides employees with a Tuition Reimbursement Program and Employee Assistance Program which also includes a large library of educational videos to encourage growth. UNICOM also provides employees with a Wellness Program to promote a healthy lifestyle. Peer recognition for going above and beyond is encouraged and milestone tenure is recognized and celebrated. UNICOM was given a rating of 4.13 (out of 5) on the confidential internal 2025 Employee Survey! 

Salary : $80,000 - $90,000