What are the responsibilities and job description for the Visitor Center/Kiosk Attendant position at Unicoi State Park & Lodge?
Were looking for friendly, energetic Visitor Attendant and Kiosk Clerk who love the outdoors and enjoy helping guests make unforgettable memories. If you thrive in a beautiful mountain setting, enjoy meeting new people, and want a role where every day feels a little like an adventure, this is the place for you.
Position Summary
This role is responsible for greeting guests, answering questions about park and lodge services, assisting with reservations, maintaining guest accounts, and processing payments. The attendant supports both the Visitors Center and outdoor kiosks and plays a key part in delivering exceptional guest experiences.
Essential Duties
- Greet arriving guests and provide a warm, professional first impression.
- Answer inquiries related to park services, guest registration, activities, dining, shopping, entertainment, and travel directions.
- Make, modify, and confirm guest reservations.
- Maintain accurate records of guest accounts and transactions.
- Present statements and collect payments for camping, fees, park fees, and other services.
- Monitor guest activity and support general park operations as needed.
Qualifications
- Basic math skills, including addition, subtraction, multiplication, and division using U.S. currency and standard measurements.
- Ability to follow detailed but straightforward written or verbal instructions.
- Ability to operate retail point-of-sale systems.
Physical Requirements
- Regularly required to stand, walk, sit and use hands
- Must be able to lift and/or move up to 50 pounds
EMPLOYEE PERKS
Free lunch during your shift, complimentary stays at sister properties, and a fun, supportive team that feels like family. If you love helping guests, enjoy the outdoors, and want a job that feels good at the end of the day, this is your place.