What are the responsibilities and job description for the IT Support Technician position at UNICO ENGINEERING?
UNICO Engineering provides high quality Construction Management, Land Surveying, and Systems Integration services to public and private clients. With a spirit of cooperation and partnership, UNICO focuses on responsiveness, delivering value, and meeting and exceeding our clients’ expectations.
UNICO is a fast-growing consulting firm with significant opportunities for upward mobility. UNICO supports professional development and continuing education. Fun, flexible work environment and competitive compensation and benefits
Responsibilities
The ideal candidate will provide first and second level coverage for the IT Help Desk. They will be tasked with installations, maintenance, and troubleshooting of hardware and software problems, as well as general IT support for staff and sometimes clients. They will establish accounts for new users and assist with password or login problems. They will be required to assist users of a variety of technical abilities. They will on occasion research, evaluate, test, and support the introduction of new technology for the company. This position is 100% on-site. This position requires availability to work on all weekdays (the exact schedule within each day has flexibility).
Requirements:
- Must be familiar with Microsoft software and Windows operating systems
- Must have used a RMM, UEM, or MDM platform
- Experience working independently with strong time management skills and ability to prioritize
- Must be creative and willing to learn
- Excellent communication skills
- Be a team player
- Detail oriented
- A logical thinker and possess good problem-solving skills
- Must have a solid foundation in computer science and math
- Must be capable of documentation and seeing projects through to completion
Qualifications:
- Associate degree (or better) in computer science or a related field
- 2 years of experience in a technical support role
- Certifications are preferred, but not required
As an Equal Employment Opportunity Employer, UNICO Engineering considers applicants for all positions without regard to race (including natural hairstyles), color, religion (including religious dress and grooming practices), national origin, age (40 and over), medical condition, physical or mental disability, marital status, sex (including sexual harassment, sex stereotypes, pregnancy, childbirth and related medical conditions), sexual orientation, ancestry, genetic information/characteristics, gender, gender identity, gender expression, transgender, military or veteran status, reproductive health decision-making, or any other characteristic or activity protected by law.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $30