Medical Receptionist

Job Summary

We are seeking a professional and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative support within a semi busy medical office. This role requires excellent communication skills, proficiency with electronic health record (EHR) systems Practice Fusion preferred but not required, and a strong understanding of administrative procedures to ensure smooth clinic operations and exceptional patient service.

Duties

• Greet patients warmly and assist with check-in/check-out processes using EMR systems such as Practice Fusion, Epic etc.
• Manage appointment scheduling and coordinate patient flow efficiently utilizing medical scheduling software.
• Verify insurance coverage and perform insurance verification to facilitate billing processes.
• Collect payments and process medical collections accurately while maintaining HIPAA compliance.
• Review and update patient records, ensuring accuracy in documentation review, ICD-9/ICD-10 coding, CPT coding, and other medical billing procedures.
• Answer multi-line phone systems with professional phone etiquette; handle patient inquiries and direct calls appropriately.
• Maintain organized filing of medical records, documents, and correspondence in compliance with health information management standards.
• Assist with intake procedures, including data entry using typing skills such as 10 key typing and Microsoft Office applications.
• Support office management tasks such as filing, data entry, and clerical duties to ensure efficient clinic operations.
• Collaborate with clinical staff to facilitate care plans and ensure accurate documentation of patient interactions.
• Uphold HIPAA regulations by safeguarding patient confidentiality at all times.

Experience

• Prior experience in a medical office or healthcare setting is required, especially in clinics or primary care offices.
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Eaglesoft, Dentrix or similar platforms is highly desirable.
• Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and multi-line phone systems.
• Previous experience with front desk duties, patient service, clerical support or office management will be beneficial.
• This position offers an opportunity to work in a dynamic healthcare environment where professionalism and attention to detail are valued highly. Candidates should demonstrate excellent organizational skills, strong communication abilities, and a commitment to providing outstanding patient care while maintaining compliance with healthcare regulations.

Pay: $ $21.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person

Salary : $21