Senior Project Manager, Tenant Coordination

Do you want to help revolutionize a major industry? At Unibail-Rodamco-Westfield (URW), you’ll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You’ll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

We are currently looking for our:

Sr. Project Manager, Tenant Coordination - Westfield Old Orchard

What we offer

URW distinguishes itself by its Better Places 2030 agenda that sets its ambition to create better places that respect the highest environmental standards and contribute to better cities.

At the forefront of innovation, our 3,700 talented professionals are preparing for future generations of customers. Our skills, engagement and teamwork are key to driving performance and generating superior value.

Scope

The Senior Project Manager of Tenant Coordination, reporting to the Senior Director of Tenant Coordination, is responsible for managing the full tenant coordination function at an assigned shopping center, from initial design review through store opening. Acting as the primary liaison between tenants, architects, contractors, and internal stakeholders, the Sr. Project Manager ensures projects are delivered on time, on budget, and in alignment with company standards.

This role requires strong project management expertise, technical knowledge of tenant design and construction, and the ability to proactively resolve issues with tenants, consultants, and local jurisdictions. The Sr. Project Manager plays a critical role in delivering successful store openings while supporting the broader regional strategy led by the Sr. Director.

Project Oversight & Execution

• Manage the tenant coordination function for a designated shopping center from design review through store opening.
• Provide direction to tenants, tenant architects/engineers, and tenant contractors on design, scheduling, coordination, and construction execution.
• Oversee construction schedules, milestone tracking, and coordinate with leasing, operations, design, and legal teams.
• Act as the primary point of contact for tenants, ensuring timely communication and resolution of design or construction issues.

Regulatory & Vendor Management

• Communicate and negotiate with local jurisdictions on tenant permit submissions, planning, and approval procedures.
• Develop scopes of work and negotiate agreements with consultants, vendors, and general contractors.
• Review base building design and construction documents for tenant-related utilities.

Collaboration & Support

• Partner with Retail Design Management (RDM) on tenant design challenges and scope-of-work issues.
• Provide follow-up and guidance in maintaining Lease Plans in partnership with Retail Plan Management (RPM).
• Collaborate with Shopping Center Management to verify and clarify existing onsite conditions to expedite tenant design and construction.
• Inspect and validate accuracy of drawings, including A2’s, Lease Plans, and Development Plans.
• Conduct field inspections and hold regular meetings with tenants and base building contractors.

Standards & Reporting

• Ensure alignment with internal processes, milestone calculators, and portfolio-wide tenant coordination standards.
• Report progress, risks, and delays to the Sr. Director, escalating issues as needed.
• Maintain regular and reliable in-person attendance at the assigned center.

Other Responsibilities

• Perform additional duties as assigned to support the company’s sustainability objectives.

Demonstrated Skills

• Collaboration: Builds strong partnerships with internal and external stakeholders.
• Strategic Execution: Aligns day-to-day operations with broader organizational goals.
• Problem Solving: Proactively identify risk and implement solutions to ensure on-time, high-quality store openings.

What we're looking for

• Bachelor’s degree in construction management, Architecture, Engineering, or related field; advanced degree a plus.
• 7 – 10 years of experience in tenant coordination, construction management, or retail development, with at least 5 years in a senior leadership or multi-asset role.
• Strong background managing both national tenants and small shop/restaurant operators, with an ability to balance multiple stakeholders.
• knowledge of retail design standards, construction processes, lease agreements, and tenant fit-out requirements.
• Experience in computer aided design programs and PC programs. (AutoCAD, Bluebeam, Procore, Word, and Excel).
• Strong technical skills in reviewing and interpreting Mechanical, Electrical, Plumbing, and Systems (MEPS).
• Excellent communication, negotiation, and problem-solving skills.
• Ability to manage multiple projects in a deadline-drive environment.

Compensation

• Exempt / Non-hourly
• $110,000 - $140,000 per year Annual Discretionary Bonus
• This is an on-site role housed out of the mall management office at Westfield Old Orchard

If you’ve ever wanted to be part of an innovative business, on the cutting edge of developing and evolving the shopping experience for customers, this is your chance!

What is important to us

The following values bring us together and guide our actions. They are the foundation of who we are today and who we will be tomorrow: EXCELLENCE We only aim for the best - TEAMWORK We unite talent to win as a team - ETHICS We build on trust and transparency – BOLDNESS We dare with vision and agility – PASSION We go the extra mile – OWNERSHIP We are empowered to deliver.

We want someone who is committed, thorough, works well in a team, exudes positive energy and ready to grow within an international company. We offer a collaborative, innovative, and achievement focused culture with unique opportunities for growth. We strive for excellence and our culture fosters autonomy, innovation and the collective power of our employees. If you are looking to work on stimulating and empowering missions, amongst great team members, while being challenged daily, do not hesitate to apply!

Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience and skills. We believe that diversity plays an important part in the success of our business and we are committed to creating an environment which respects, values, celebrates and makes the most of people’s individual differences.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.