What are the responsibilities and job description for the Body Shop Manager position at Underriner Ford and Nissan of the Dalles?
JOB SUMMARY: We are looking for a Body Shop Manager/Estimator to join our growing team! Are you a experienced estimator looking to take the next step in your career. We are looking for a experienced estimator or manager. The right candidate will have the ability to learn new technology and have a strong background in customer service. The day-to-day duties of this role include preparing estimates, maintaining a timely repair schedule, managing body shop associates, and developing a proper repair plan for vehicles.
Benefits
- 100% Employer paid medical premium
- Monday-Friday
- Competitive Pay
- Room for Advancement and career growth
- Medical/Dental/Vision
- Industry Training
- 401K
- Flex Spending Account
- Employee Discount Program on Service, Parts and Vehicles
Responsibilities
- Participate in developing a proper repair plan for each vehicle
- Prepare estimates in accordance with Insurance partner and company guidelines
- Maintain and execute a timely schedule before, during, and after completion of repairs
- Communicate supplements to customers and insurance companies on the same business day as written
- Ensure customers’ cars are kept clean and tidy to improve customer happiness
- Consult with upper management regarding new procedures and equipment in the industry
- Manage body shop associates
Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Basic computer proficiency
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a dynamic environment
- Excellent oral and written communication skills
- Teammate with collaborative mindset
- Math, reading, and software skills
- Ability to learn new technology, repair and service procedures and specifications
- Able to operate electronic diagnostic equipment
- Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.