What are the responsibilities and job description for the Sr. Sales Specialist position at Underfoot Design, Inc.?
Company Description Underfoot Design is a locally owned premium flooring company founded in 1997 and based in Atlanta, Georgia, with a showroom, warehouse, and in-house fabrication workroom in Tucker. The company specializes in custom rugs, stair runners, carpet, hardwood, luxury vinyl, and complete flooring solutions for residential and commercial clients. Underfoot Design partners closely with homeowners, interior designers, builders, and businesses across Atlanta and the Southeast to deliver high-quality products, meticulous craftsmanship, and attentive service. By managing every step from inspiration to installation, the team ensures tailored solutions including custom fabrication, finishing, delivery, and professional installation. The company emphasizes personalized design, clear communication, and trust, supported by curated offerings from leading flooring manufacturers.
Role Description The Sales Specialist is a full-time role based in Tucker, GA. This role focuses on building and maintaining relationships with homeowners, designers, builders, and commercial clients, guiding them through the selection of custom rugs, stair runners, carpet, hardwood, luxury vinyl, and other flooring solutions. Day-to-day responsibilities include consulting with clients in the showroom, preparing quotes, managing orders, coordinating with the fabrication and installation teams, and ensuring projects move smoothly from initial concept to completion. The Sales Specialist will follow up on leads, conduct product presentations, provide detailed product knowledge, and support clients in aligning design choices with budget and timelines. The role also involves maintaining accurate sales records, contributing to sales targets, and supporting ongoing customer education and training on product options and care.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to engage clients, understand project needs, and provide a personalized, professional experience.
- Candidates should possess Sales and Sales Management skills to build pipelines, close deals, manage accounts, and contribute to revenue goals.
- Candidates should possess Training skills to educate clients and team members on product features, installation processes, and maintenance best practices.
- Experience in flooring, interior design, or home improvement is beneficial, along with strong attention to detail and the ability to read or interpret design plans and measurements.
- Proficiency with CRM or sales tracking tools, basic computer skills, and the ability to work effectively in a hybrid environment and collaborate with cross-functional teams.
- Prior experience in retail or B2B sales and a demonstrated track record of meeting or exceeding sales targets are preferred.