What are the responsibilities and job description for the Lead VIP Host (California) position at Underdog Sports?
About the role and why it’s unique:
- As a VIP Host, you will build and nurture relationships with our most engaged players, driving the success of our premier VIP engagement program.
- Grow and establish a strong VIP user base in California, and build customer loyalty with users in the state.
- Gather and analyze player activity and feedback to support platform improvements and identify new opportunities.
- Oversee all aspects of player relationships, including organizing local events, maintaining regular communication, and handling any escalations.
- Implement all VIP policies and guidelines, with a strong emphasis on responsible gaming practices.
Who you are:
- Minimum of 4 years of experience in a customer facing role, such as Sales, Account Management or within the Retail or Restaurant Industry
- Minimum of 3 years of experience with account management.
- Excellent communication and interpersonal skills.
- Strong analytical skills to make informed decisions based on data and trends.
- Passionate about sports and gaming.
- Ability to travel within your assigned state and work nights and weekends.
- Must be located in California or willing to relocate.
Even better if you have:
- Corporate level account management experience.
- Experience in the sports, gaming or entertainment industry.
Our targeted compensation rate for this position is between $70,000 and $110,000, depending on experience, plus equity. Think your skills are exceptional and warrant higher pay? Apply anyway! If we agree, we're willing to negotiate.
Salary : $70,000 - $110,000
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