What are the responsibilities and job description for the Treatment Plan Coordinator position at Underbite Maryland Management LLC?
Description
The opportunity to join the Waldorf Dental Group team is now available and poses the prospect for you to be a part of our journey to learning and success.
Do you love working with patients to make sure they can get the treatment they need within their financial needs? If you are ready to take your career to the next level and also gain a wonderful “Work Family”. Apply Today!
We are so excited to share this opening for a Treatment Plan Coordinator!
The primary role of a Treatment Plan Coordinator is to warmly connect and gain the trust of all patients by helping patients understand their options and why the recommended treatment is important to their health and well-being. The Treatment Plan Coordinator should demonstrate a welcoming and approachable disposition to each patient on the phone and in person, providing the best possible ‘first impression’ and overall patient experience in the office.
Office Culture:
In this position, you’ll be part of a team that builds long-term relationships not only amongst themselves but with our patients as well. You will be joining a team that is passionate about dental health and helping patients maintain or achieve their beautiful smiles while educating and providing opportunities for every patient to afford their dental needs.
Benefits
- Medical and Vision Insurance
- In-house Dental coverage
- Life Insurance
- 401K - Company match
- Sick Days
- Paid Vacation
- Holiday Pay
- Disability coverage
- Workers Comp
- Employee Referral Program
Requirements
While our ideal candidate should have:
- 2 years of experience as a Treatment Plan Coordinator gaining financial commitments from patients
- Understanding of general and special operations and patient flow issues
- Utilize skills and resources available to assist patients in making the best possible decision for their unique wants and needs, remembering that the most important choice the patient will make is getting started with treatment
- Thorough knowledge of third-party financial companies and how they work
- Ability to professionally overcome the common patient objections/rejections
- Ability to maintain accurate patient financial paperwork and adherence to the company's financial arrangement parameters
- knowledge on how to use patient account software and maintain accuracy in records related to patient financials
- Thorough knowledge of how insurance companies work
- Help in exceeding patient expectations in order to achieve the Best Patient Experience
- Excellent communication skills
- A self-motivated Positive 'Can-Do' Attitude. Being ready, available, and willing to get the job done.
- A Team player mindset.
- The ability to create a great ‘First Impression’ for patients through professional, friendly, and hospitable interaction.
- Excellent phone conversion skills
- Knowledge of Open Dental or Dentrix software (preferred)
- Excellent time management skills
- Thorough knowledge of dental terminology, technical skills, and equipment.
- Excellent computer skills.
We are also looking for someone with the potential to learn the above who has:
- Experience and dedication
- Dependable
- A can-do perspective
- A proactive nature
- An “Optimistic” outlook
- A strong sense of ownership
- Integrity
- A passion for helping people
- A “Growth” mindset
- Good old fashion “Hustle.”
- The desire to grow a long-term career with us
What sets Waldorf Dental Group apart?
Waldorf Dental Group is an Equal Opportunity Employer. We celebrate diversity, and pride ourselves in embracing and living our Core Values listed below, in everything we do daily.
- Work Family
- Hustle
- Optimism
- Diversity
- Dependability
- Authenticity
- Growth
- Quality Work
Please visit our website: Waldorf Dental Group
If you align with our core values and are looking for an exciting opportunity with our company, please apply today!
We look forward to hearing from you!
Salary : $20 - $25